• Identify opportunities to apply AI and automation to core customer workflows • Conduct user research and translate insights into product requirements • Define and maintain a roadmap aligned with company objectives • Evaluate market trends and emerging technologies • Lead the design of AI-assisted and data-driven product features • Partner with engineering and data teams on model integration and evaluation • Ensure solutions are reliable, explainable, and user-friendly • Support human-in-the-loop and quality control processes • Write clear product specifications and acceptance criteria • Prioritize initiatives based on customer value and business impact • Manage product development from concept to launch • Monitor performance and drive continuous improvement • Collaborate with Sales, Marketing, and Customer Success on launches • Support product positioning and customer enablement • Track adoption, engagement, and retention metrics • Incorporate customer feedback into product iterations