• Partnering with a Sales Account Executive to engage in technical discussions with customers throughout the buying lifecycle. • Working cross functionally with product marketing, and independently, to create and deliver high fidelity presentations, custom demos, sample solutions, and present use cases to guide the customer through the buying journey • Closely partnering with customers and platform builders to solve technical and business challenges which enables them to design, build and implement Crossplane and Upbound Cloud based control plane architectures. • Working directly with customers and platform builders to define, implement, and test out early proof of concepts of Crossplane and Upbound Cloud. • Collect detailed customer requirements so product and engineering can accurately estimate and resource the necessary implementation services. • The technical voice and trusted advisor to the customer and represent the customer needs internally. • Project manage the account pre and post sale to ensure a smooth and frictionless customer experience through implementation in partnership with Solutions Architect and implementation teams.