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Role Description

The Information Technology Senior Project Manager takes a lead role in researching, recommending, and managing the implementation of information technologies. This includes:

• Analyzing processes
• Developing the business case
• Defining the project
• Facilitating product selection
• Planning project deliverables
• Budgeting
• Managing internal and external resources in the completion of assigned projects

Essential Functions:

• Manages all aspects of multiple simultaneous Information Technology projects of varying complexity including initiating, planning, construction, implementation and closure.
• Oversees the most complex and significant projects within the organization.
• Manages people included on project teams as they contribute to all phases of projects and execution of project tasks.
• Identifies stakeholders, develops project charters, and works with stakeholders to determine and document agreed upon project scope and requirements.
• Develops and maintains project plans including work breakdown structure (WBS), resource, risk, quality, cost, and scope management plans.
• Develops communication and training plans; and develops requirements documentation.
• Coaches and mentors project team members, resource managers and customers on project management, and project delivery methodologies, policies and practices.
• Directs a variety of technical resources and functional team members to determine best methods to achieve project objectives.
• Responsible for applying project management knowledge, skills, tools and techniques to project deliverables, processes, and systems.
• Prepares and delivers both formal and informal departmental training to other IS Project Managers.
• Provides insight into IT governance structure to customers.
• Assists with and/or facilitates technology selection.
• Participates in development of vendor Requests for Information and Requests for Proposal as required.
• Procures and manages internal and external project resources.
• Defines, recommends and secures contractual agreements, scope and statement of work documents, and service level agreements for technical services.
• Participates in vendor contract negotiation and development.
• Adheres to compliance required within the project methodology Phase Gates.
• Analyzes department workflows and assists with process analysis and change.
• Ensures all project documentation including meeting agenda/minutes resides on project SharePoint sites.
• Delivers weekly updates of the project status, scope, schedule and cost.
• Manages project budgets, budget reporting, and approving project expenses.
• Manages change, risk, issues and communication within projects.
• Performs post-project review and formally conducts “lessons learned” sessions after project closure.
• Documents all related action items and follows up to drive continuous improvement.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions:

• Possesses excellent oral and written communication skills and the ability to interact professionally with all levels of management.
• Communicates effectively at the executive level.
• Understands and assists with improving and defining business processes both within and outside of Information Technology (IT).
• Exhibits an organizational perspective in decision-making.
• Works with IT management and oversight committees.
• Expedites customer issues as needed.

Qualifications

• Bachelor’s degree OR one of the following is required:
• Associate’s degree and two (2) additional years of directly related work experience
• High School diploma or equivalent and four (4) additional years of directly related work experience
• Current Project Management Institute (PMI) Project Management Professional (PMP) certification required.

Requirements

• Five (5) years of Information Technology project management experience required.
• Experience project managing projects with consistent use of a formal project management methodology.
• Experience delivering software solutions to a large user base.
• Prior project management experience managing multiple complex IS projects simultaneously.
• Experience managing people to complete tasks identified in formal project plans.