We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Senior User Researcher
Location
United States
Posted
13 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
This role provides a unique opportunity to shape the strategy and user experience of a high-growth fintech platform while building research systems that empower the entire product organization. You will lead strategic initiatives, generate actionable insights, and establish frameworks that make research scalable and repeatable across teams. This position combines leadership, hands-on research, and operational innovation to influence company-wide decisions on product, pricing, brand, and international growth. The role is remote-friendly, highly collaborative, and ideal for a researcher who thrives in fast-paced, high-ambiguity environments. You will work closely with product managers, designers, data analysts, and executive leadership to ensure evidence-based decision-making is at the heart of the organization.
- Lead and execute strategic research initiatives that inform high-stakes company decisions, including pricing optimization, persona development, and market entry strategy.
- Build and maintain a centralized research repository, research panels, and operational systems that increase research accessibility and repeatability.
- Partner with product, design, CX, and analytics teams to integrate insights across all customer touchpoints.
- Develop and run workshops, 1:1 coaching, and templates to enable PMs and designers to conduct self-serve research safely and effectively.
- Synthesize qualitative and quantitative insights into actionable recommendations, personas, frameworks, and artifacts that guide product and business decisions.
- Track, measure, and improve research velocity, adoption, and organizational impact.
- Present findings to stakeholders, including executive leadership, and contribute to a culture of insight-driven decision-making.
Qualifications
- 5+ years of experience in user research with a strong portfolio demonstrating strategic impact.
- Expert in qualitative research methods, interviewing, surveys, and quantitative analysis, with experience pairing research with analytics and experiments.
- Proven ability to synthesize research, analytics, CX, and sales signals into clear, actionable insights.
- Experience building or improving research operations, including repositories, workflows, intake processes, and insight tracking.
- Skilled at designing and enabling research systems for non-researchers to conduct safe and useful studies.
- Strong communication and presentation skills with the ability to translate complex findings for diverse audiences.
- Experience with modern research and analytics tools (e.g., Dovetail, UserTesting, survey platforms, Figma, Notion, Slack, AI-based analysis tools).
- Comfortable working in high-ambiguity, fast-paced environments.
- Fintech, crypto, or DeFi experience is a strong plus.
- Passion for mission-driven products and improving user access to technology.
Benefits
- Competitive salary range of $140,000 – $175,000 USD, with equity opportunities.
- Fully remote and flexible work arrangements.
- Health benefits including medical, dental, and vision.
- Retirement savings plan (401k) and life insurance.
- Paid time off (PTO) for work-life balance.
- Opportunity to influence the product strategy of a fast-growing, globally impactful fintech platform.
- Collaborative, high-impact work environment with exposure to executive-level decision-making.
Job Requirements
- 5+ years of experience in user research with a strong portfolio demonstrating strategic impact.
- Expert in qualitative research methods, interviewing, surveys, and quantitative analysis, with experience pairing research with analytics and experiments.
- Proven ability to synthesize research, analytics, CX, and sales signals into clear, actionable insights.
- Experience building or improving research operations, including repositories, workflows, intake processes, and insight tracking.
- Skilled at designing and enabling research systems for non-researchers to conduct safe and useful studies.
- Strong communication and presentation skills with the ability to translate complex findings for diverse audiences.
- Experience with modern research and analytics tools (e.g., Dovetail, UserTesting, survey platforms, Figma, Notion, Slack, AI-based analysis tools).
- Comfortable working in high-ambiguity, fast-paced environments.
- Fintech, crypto, or DeFi experience is a strong plus.
- Passion for mission-driven products and improving user access to technology.
Benefits
- Competitive salary range of $140,000 – $175,000 USD, with equity opportunities.
- Fully remote and flexible work arrangements.
- Health benefits including medical, dental, and vision.
- Retirement savings plan (401k) and life insurance.
- Paid time off (PTO) for work-life balance.
- Opportunity to influence the product strategy of a fast-growing, globally impactful fintech platform.
- Collaborative, high-impact work environment with exposure to executive-level decision-making.
Related Guides
Related Categories
Related Job Pages
More User Researcher Jobs
Staff UX Researcher leveraging quantitative research to enhance Airbnb's global user experience
Media Editorial Researcher
Yaqeen InstituteDismantling doubts, nurturing conviction, and inspiring contribution, one resource at a time.
The researcher will conduct in-depth background research across Islamic studies, history, and current events, systematically gathering and synthesizing evidence from various sources to support video and audio productions. Key duties include meticulously fact-checking all content, creating detailed citation records, and preparing clear research briefs for producers and hosts.
Senior Engineer, User Creations - WWE 2K
2K2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment. Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of our growing library of critically-acclaimed franchises such as NBA 2K, 2K PGA, Battleborn, BioShock, Borderlands, The Quarry, The Darkness, Mafia, Sid Meier’s Civilization, Marvel’s Midnight Suns, WWE 2K, and XCOM. At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role. If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!
The Senior Engineer will develop in-game creation modes and tools, modernize code, improve workflows, and collaborate with creative teams in a remote setting.
As the UX Research Intern at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. You’ll gain hands-on experience in the end-to-end research process,...
