Contact Center Scheduler
Location
United States
Posted
12 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
Do you enjoy giving superior customer service over the phone, as well as working behind the scenes on a computer? Join our central call center team as a medical Scheduler!
- Schedule appointments
- Verify insurance
- Route calls to the correct personnel
- Multitask from multiple electronic clinical programs and websites
Qualifications
- Preferred experience in a medical office environment, call center, or graduate of a healthcare training program
- HS Diploma, GED; or 1-3 months related healthcare experience
- Exceptional customer service skills
- Highly organized and detail oriented
Requirements
- Comfortable in a fast-paced environment
Benefits
- Health Insurance – medical, dental, and vision with HSA, FSA options
- 401k - employer matching up to 4%
- Life Insurance – employer paid & voluntary options
- 8 paid holidays per year
- Tiered PTO accrual 80 – 200 hours annually
- Complimentary parking
- Pet insurance voluntary option
- Employee Assistance Program provided
Job Requirements
- Preferred experience in a medical office environment, call center, or graduate of a healthcare training program
- HS Diploma, GED; or 1-3 months related healthcare experience
- Exceptional customer service skills
- Highly organized and detail oriented
- Comfortable in a fast-paced environment
Benefits
- Health Insurance – medical, dental, and vision with HSA, FSA options
- 401k - employer matching up to 4%
- Life Insurance – employer paid & voluntary options
- 8 paid holidays per year
- Tiered PTO accrual 80 – 200 hours annually
- Complimentary parking
- Pet insurance voluntary option
- Employee Assistance Program provided
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