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Role Description

This HBA/Financial Counselor position is accountable for making decisions supported by policy based on confidential financial information both from the facility and from patients to determine qualification for CICP (as applicable), Charity programs, or payment arrangements.

• Utilizes scheduling and registration information to verify coverage and authorization for all scheduled procedures.
• After the verification of benefits and authorization, populates price estimate tool to decide patient portion.
• Makes calls to patients, doctor’s offices, and hospital departments to gather sufficient information to obtain authorization and benefits collection of patient portion.
• Acts as a liaison between the patients, physicians, patient clinics, case management, centralized billing office, third party Medicaid eligibility vendor, and community agencies.

Schedule: Monday - Friday 8:00am - 4:30pm (training) then 8:30am - 5:00pm. This position is 100% remote. Must live in either Utah or Colorado.

Qualifications

• 6 Months healthcare experience
• Knowledge of ICD and CPT coding
• Medical terminology with good customer service skills
• Preferred knowledge of registration and billing and credit scoring
• High School Diploma or GED required
• CPR Certification (as required by facility)

Requirements

• Sedentary work - prolonged periods of sitting and exert up to 10lbs force occasionally