FICO
FICO is an analytics company helping businesses make better decisions that drive higher levels of growth and success.
Technical Account Manager
Technical Account ManagerSalesFull TimeRemoteTeam 1,001-5,000Since 1956H1B No SponsorCompany SiteLinkedIn
Location
United States
Posted
44 days ago
Salary
$118K - $185K / year
Bachelor Degree3 yrs expEnglish
Job Description
• Provide technical support for a large client
• Collaborate closely with the Customer Support Manager
• Work closely with teams to ensure consistent, high-quality product/solution delivery
• Manage IT relationships and concerns for the client
• Develop overall technology solution knowledge within the relevant clients
• Ensure success of new services for our clients
• Manage customer satisfaction from a technology solution standpoint
Job Requirements
- Bachelor's degree in computer science or related field and or equivalent experience
- Experience in technical customer SaaS implementations
- Project experience within environments containing cardholder data, data privacy, and PII
- Experience with end-to-end software development project lifecycle
- Experience across the entire technology stack including server, database, network, and storage
- Self-directed with independent work delivery
- Excellent interpersonal skills
Benefits
- Highly competitive compensation
- Benefits and rewards programs
- Work/life balance
- Employee resource groups
- Social events to promote interaction
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