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Channel Factory

We help brands find the right content, context and audience on YouTube at the right price.

Social Solutions Manager – East Coast

Solutions EngineerSolutions EngineerFull TimeRemoteLeadTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

48 days ago

Salary

Not specified

Seniority

Lead

8 yrs expEnglish

Job Description

• Lead the onboarding process for new social media clients, educating them on our processes and strategies. • Develop tailored campaigns that set the foundation for long-term success, ensuring a seamless handoff to the Client Solutions Manager once campaigns are stabilized. • Collaborate with platform representatives (e.g., Meta, TikTok, LinkedIn) to secure resources and expertise for client campaigns. • Launch, maintain, and optimize paid social campaigns to achieve client goals and key performance indicators (KPIs). • Monitor campaign pacing and performance metrics, proactively addressing any issues. • Prepare and deliver detailed campaign reports with insights, wins, and areas for improvement. • Manage a portfolio of clients, focusing on retention, satisfaction, and upsell opportunities. • Build strong client relationships and proactively address their evolving needs. • Collaborate with the Client Solutions Management team to ensure alignment and growth. • Support the Senior Client Solutions Managers with daily tasks and initiatives. • Lead internal training sessions on social media platforms, workflows, and best practices. • Identify and implement improvements in social media workflows to drive efficiency. • Stay updated on the latest trends, ad formats, and advancements in social media platforms. • Share updates and best practices with internal teams to enhance knowledge and expertise. • Maintain a strong understanding of third-party tools and their integration with social media campaigns. • All other duties as assigned.

Job Requirements

  • 8+ years of experience in paid social media management, with a strong focus on campaign strategy and optimization.
  • Experience in digital media agencies or tech publishers is a plus.
  • Advanced knowledge of social media platforms like Meta, TikTok, and LinkedIn, including media buying, bidding models, and optimization strategies.
  • Proficiency in data analysis tools, including Excel, with a strong ability to interpret metrics and translate them into actionable strategies.
  • Strong relationship-building abilities with a focus on understanding client needs and crafting tailored solutions.
  • Excellent communication skills, both verbal and written, with experience presenting strategies and reports to clients.
  • Highly organized and detail-oriented, capable of managing multiple projects simultaneously.
  • Social media certifications are a plus.
  • This role may involve occasional travel for in-person collaboration, meetings, trainings, etc.

Benefits

  • Work with a leading startup in a high-demand industry, and you would be working with like-minded experts aiming to transform video ad operations
  • Competitive salary
  • Comprehensive medical benefits (Medical, Vision, Dental, and Life Insurance)
  • Cell phone and Wi-Fi reimbursement
  • Bill Spend Stipend
  • Work-life flexibility – we value your contributions above all

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