The Office of Civil Legal Aid (OCLA) is an independent judicial branch state agency, created with the understanding that the provision of legal aid services to indigent persons is an important component of the state’s responsibility to provide for the proper and effective administration of justice. The mission of the Office of Civil Legal Aid is to secure, invest and oversee the use of public funding for civil legal aid to low-income people in Washington State and to ensure accountability for public funds dedicated to the purpose. Since 2005, OCLA has administered and overseen general civil legal aid in Washington. The agency supports numerous other programs including legal aid to victims of crime and domestic violence, children in foster care, kinship caregivers, indigent tenants facing eviction, and individuals reentering society following completion of their terms of incarceration.
Identity Platform Engineer
Location
United States
Posted
10 days ago
Salary
Not specified
No structured requirement data.
Job Description
Description
The Employment Security Department (ESD) is seeking a highly skilled, forward-thinking Identity Platform Engineer to support and advance the agency’s enterprise identity, access, and Microsoft 365 services.
The Ideal Candidate is a senior technical professional who thrives in complex environments and brings clarity, structure, and sound judgment to enterprise-scale identity and infrastructure challenges. They communicate with confidence, collaborate across diverse teams, and translate technical concepts into actionable guidance. In addition, they are committed to secure, resilient, user-centered solutions and excel at balancing innovation, operational needs, and compliance. The ideal candidate leads with integrity, embraces continuous improvement, and takes pride in delivering reliable, high-impact services that support Washington’s workforce.
As the Identity Platform Engineer, you will serve as the agency’s technical lead for enterprise identity architecture, including Active Directory, authentication services, and Microsoft 365 platforms. You will design, implement, and optimize identity and access solutions that support secure, efficient, and scalable operations across ESD. Your work directly supports systems with statewide and multi-agency impact, ensuring continuity, security, and high performance for critical services used by employers, job seekers, and individuals navigating career transitions.
Duties
In this role, you will guide the planning, deployment, and support of enterprise identity and infrastructure services. You will collaborate with architects, engineers, security teams, and business partners to solve complex technical problems, strengthen governance, and enhance service reliability. You will lead or contribute to high-visibility initiatives, support incident and problem management processes, and develop clear documentation, standards, and workflows that improve consistency and operational excellence. Your expertise will help shape the agency’s identity strategy, modernize platforms, and ensure compliance with evolving policies and regulatory requirements.
Some of what you will do:
- Design, implement, and optimize enterprise identity and infrastructure services, including Active Directory, authentication workflows, and Microsoft 365 platforms.
- Lead architecture, configuration, and deployment of AD components such as GPOs, OU structures, domain controllers, federation services, DNS/DHCP, and security configurations.
- Provide senior-level engineering expertise, troubleshooting, and support for identity, email, and M365 services.
- Collaborate with cross-functional teams to resolve complex infrastructure issues, mitigate vulnerabilities, and strengthen security and continuity.
- Guide technical planning for projects, define requirements and deliverables, and ensure alignment with enterprise architecture and security standards.
- Conduct research on emerging technologies and recommend improvements to enhance performance, resilience, and automation.
- Lead or participate in incident, problem, and change-management processes, including root-cause analysis and long-term corrective actions.
- Develop and maintain comprehensive technical documentation, including architecture diagrams, configuration standards, SOPs, and operational procedures.
- Apply LEAN and continuous-improvement practices to optimize customer-support workflows, ticket handling, and service operations.
- Train and advise staff on identity platforms, emerging technologies, and best practices; support cross-team knowledge sharing.
- Maintain awareness of regulatory requirements (RCWs, WACs, policies) and ensure compliance across identity and infrastructure operations.
- Identify opportunities to automate IAM and M365 workflows and expand self-service capabilities.
Qualifications
Option 1: Ten years of IT experience performing position specific duties in the following disciplines: Enterprise level management of MS Windows operating systems, MS Active Directory, and similar systems management tools, SMS/MECM, imaging automation, local application virtualization, end-point protection suites, GPO/GPP.
Option 2: Associate’s degree in information technology or closely related field and eight years IT experience performing position specific duties in the following disciplines: Enterprise level management of MS Windows operating systems, MS Active Directory, and similar systems management tools, SMS/MECM, imaging automation, local application virtualization, end-point protection suites, GPO/GPP.
Option 3: Bachelor’s degree in information technology or closely related field and six years IT experience performing position specific duties in the following disciplines: Enterprise level management of MS Windows operating systems, MS Active Directory, and similar systems management tools, SMS/MECM, imaging automation, local application virtualization, end-point protection suites, GPO/GPP.
OR A combination of education and/or relevant experience equal to 10 years.
The required experience includes:
- Demonstrated experience with Microsoft Active Directory, group policy design, deployment and configuration best practice, including Active Directory Federation Services, and Azure Active Directory.
- Experience with Microsoft Exchange (2010,2013, 2016, Exchange Online) or Outlook design, deployment and configuration best practices.
- Experience with domain and certificate authorities.
- Experience effectively managing workloads, assignments and deadlines.
Preferred/Desired Qualifications:
- Experience with hybrid or public cloud services at an enterprise level. CompTIA Network + certification or equivalent experience/training
- CompTIA Network + certification or equivalent experience/training
- Microsoft or other related certifications.
- Experience applying ITIL, Organizational Change Management or Lean principles
Additional Requirements of Employment:
- Must be able to pass Unemployment Insurance (UI) & Paid Family and Medical Leave (PFML) claim and fraud check
Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy.
Additionally, we ask that you not include photographs or external links within your documents. Any documents uploaded through this platform will be securely transmitted electronically to support application review.
Please submit your Resume and Cover Letter with your Online Application through the "Add Attachments" field. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.
Supplemental Information
Our agency's mission and values drive every decision that we make, determine how we interact with others and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship. We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self.
Opportunity for All
We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact Katie Swanson, 360-742-8208 or the Talent Acquisition Team, or Washington Relay Service 711 prior to the recruitment closing. If you are having technical difficulties creating, accessing, or completing your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.
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