At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve.” We are one of the largest faith-based, nonprofit health systems in the United States. Team of more than 23,000 employees of wholly owned/operated facilities plus 2,200 employees of consolidated joint ventures in the greater Dallas/Fort Worth area. Career growth and professional development opportunities are top-notch and benefits are equally outstanding.
Patient Account Representative II
Location
United States
Posted
11 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
This position is responsible for resolving patient credit balances through various means and ensuring an appropriate turnaround time in order for the patient/consumer to have a good experience.
- Will review and work WQ's daily to ensure patient credit balances are being resolved efficiently and timely.
- Credit balances should be resolved in a hierarchy of patient request, age of credit and payor requirement, such as Medicare or Medicaid.
- Patient Credits should be resolved ASAP.
- Verify validity of patient credit balances by researching, reviewing and ensuring accuracy of payment and adjustment posting.
- Review of EOB's when necessary to determine appropriate reimbursement and patient due amounts.
- Use payor specific contracts terms to validate credits.
- Understand and request appropriate system discounts when applicable.
Qualifications
- High School Diploma or equivalent (REQUIRED)
- Two years of healthcare related experience in Account Review, Collections, Credit Balances, Customer Service or other Revenue Cycle (REQUIRED)
- Epic experience (STRONGLY PREFERRED)
Benefits
- Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
- Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
- Strong Unit Based Council (UBC).
- A supportive, team environment with outstanding opportunities for growth.
Company Description
At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve.”
- We are one of the largest faith-based, nonprofit health systems in the United States.
- Team of more than 23,000 employees of wholly owned/operated facilities plus 2,200 employees of consolidated joint ventures in the greater Dallas/Fort Worth area.
- Career growth and professional development opportunities are top-notch and benefits are equally outstanding.
Job Requirements
- High School Diploma or equivalent (REQUIRED)
- Two years of healthcare related experience in Account Review, Collections, Credit Balances, Customer Service or other Revenue Cycle (REQUIRED)
- Epic experience (STRONGLY PREFERRED)
Benefits
- Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
- Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
- Strong Unit Based Council (UBC).
- A supportive, team environment with outstanding opportunities for growth.
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