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Role Description

As a Cloud Solutions Specialist, you connect the dots between partner needs and successful cloud projects. You’ll collaborate with sales teams, guide partners through discovery, scope work, and ensure a friction‑free handoff to implementation. This role is perfect for someone who thrives in a fast‑paced, collaborative environment and loves simplifying technical concepts for real people.

• Discovery & Scoping
  • Lead discovery calls to understand partner goals and project requirements.
  • Build customized scopes of work tailored to partner needs.
• Project Lifecycle Ownership
  • Manage a varied portfolio—from identifying opportunities to scoping, quoting, closing, and handoff.
  • Ensure all project prerequisites are in place before implementation begins.
• Partner Guidance
  • Provide clear, human explanations of project and migration processes.
  • Serve as a trusted escalation point, resolving complex issues with little assistance.
• Cross‑Functional Collaboration
  • Work with our sales, Cloud Solutions Engineering, and Service Operations teams to keep momentum strong and partners supported.
  • Participate in internal meetings and collaborate across Pax8 to deliver outstanding experiences.

Qualifications

• 2–4 years in IT management or administration, ideally with cloud focus.
• Experience supporting or working within managed service environments.
• Foundational understanding of cloud migration tools and cloud concepts.
• Intermediate skill with Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive, etc.).
• Entry‑level exposure to Azure.
• Comfort working with both on‑premises and cloud collaboration platforms (Google Workspace, Exchange Server, hosted solutions, etc.).

Requirements

• Passionate about great customer service and detail‑oriented.
• Able to translate technical concepts into easy‑to‑understand language.
• Strong multitasker who thrives in dynamic environments.
• Self‑motivated learner with a growth mindset.
• Confident navigating ambiguity and complexity.
• Clear, adaptive communicator who tailors messaging to different audiences.

Required Behaviors

• Compassionate Candor
• Seek to Understand
• We Before Me
• Do What You Say
• Light Up Learning
• Driven by Passion

Education & Certifications

• Bachelor’s degree or equivalent professional experience.
• Microsoft 365 Associate and Azure Administrator certifications are preferred.

Benefits

• Non-Commissioned Bonus Plans or Variable Commission
• 401(k) plan with employer match
• Medical, Dental & Vision Insurance
• Employee Assistance Program
• Employer Paid Short & Long Term Disability, Life and AD&D Insurance
• Flexible, Open Vacation
• Paid Sick Time Off
• Extended Leave for Life events
• RTD Eco Pass (For local Colorado Employees)
• Career Development Programs
• Stock Option Eligibility
• Employee-led Resource Groups