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Toast

We empower the restaurant community to delight guests, do what they love, and thrive.

Manager, Consumer Protection – AI Compliance

Artificial IntelligenceArtificial IntelligenceFull TimeRemoteLeadTeam 1,001-5,000Since 2013H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

14 days ago

Salary

$128K - $205K / year

Seniority

Lead

Bachelor Degree7 yrs expEnglish

Job Description

• Lead the Corporate Consumer Compliance program for enterprise consumer protection, marketing, and AI regulatory matters. • Act as the subject matter expert on consumer and AI laws impacting Toast. • Own the interpretation and governance framework for AI regulations. • Enhance and oversee the Compliance Complaint Management Program. • Develop and manage Corporate Consumer Compliance policies and training.

Job Requirements

  • Bachelor’s Degree required.
  • 7+ years of experience in a risk, compliance, or audit role at a technology company or financial institution (Fintech preferred).
  • Extensive understanding of global consumer laws and regulations, including but not limited to, EU AI Act, TCPA, CAN-SPAM, and state consumer protection rules.
  • Experience managing, analyzing, and reporting consumer complaints.
  • Ability to read and interpret complex regulatory language.

Benefits

  • Competitive compensation and benefits programs
  • Health insurance
  • 401(k) matching
  • Flexibility to meet changing needs
  • Professional development opportunities

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