• Develop, implement, and maintain CrowdStrike's crisis management program, including response plans, procedures, and protocols that align with industry best practices and organizational needs • Design, facilitate, and evaluate crisis management exercises and simulations of increasing complexity to validate plans, build team capabilities, and identify improvement opportunities • Serve as, or provide direct support to, Incident Commander during crisis activations, providing leadership and coordination across response teams • Develop and deliver crisis management training programs for response team members and executives to ensure readiness and build organizational response capabilities • Conduct comprehensive after-action reviews following exercises and real-world incidents, tracking improvement actions through the corrective action program and ensuring lessons learned are incorporated into future planning • Build and maintain relationships with key stakeholders across the company to support cross-functional crisis response capabilities and ensure alignment with business objectives • Support broader business continuity initiatives including business impact analysis and threat/hazard assessments to ensure alignment between crisis management and other resilience disciplines • Contribute to the continuous improvement of the company's overall resilience posture through regular program assessments and implementation of best practices • Partner closely with other teams including Information Security, Global Security, Corporate Communications, and Enterprise Risk Management to ensure coordinated response capabilities • Provide subject matter expertise on crisis management best practices to leadership and stakeholders across the organization.