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Role Description

The ZScaler Senior Consultant will play a key role at True Zero and for our customers. You will be responsible for capturing client needs and requirements, designing solution architectures, and executing deployment and ongoing management strategies for customer projects that will result in quick time to value and operationalized capabilities for ZScaler.

• Leverage True Zero’s Success Methodology to design, implement, and manage enterprise ZScaler deployments while ensuring adherence to customer’s overall enterprise architecture and services delivery model.
• Experience deploying ZScaler ZIA, ZTA, ZPA, and ZDX for large enterprises.
• Help with integration of ZScaler data with SIEM platforms or other data aggregation tools for improved cybersecurity visibility.
• Lead and help customers with testing and troubleshooting during implementation and ongoing operations of ZScaler.
• Facilitate or escalate technical issues to ZScaler support when needed.
• Provide routine status reports for project-based engagements and/or routine executive briefs for customer leadership during ongoing operational engagements.
• Provide strong organizational, project planning, and prescriptive customer leadership and collaboration throughout the engagement.
• Possess excellent oral and written communication skills and be comfortable interacting with technical resources and senior management.
• Has deployed ZScaler in large enterprise deployments.
• Perform discovery and scoping of engagements and present statements of work to prospective clients and customers when needed by True Zero leadership.
• Familiarity with ZScaler best practice design, recommendations, and configurations.
• Strong ability to work as part of a team, but also possess the drive and ability to perform duties autonomously if the project demands it.
• Maintain and deepen ZScaler skills as ZScaler product grows.
• Willingness and desire to learn or enhance additional technical skills in one of the following other technologies: Tanium, Splunk, Crowdstrike, CRIBL, GitLab, or other top tier technology.
• SLED experience a plus (but not required).
• Loves to play with cutting edge technologies.

Qualifications

• Certified ZScaler Delivery Specialist or Sales Engineer willing to become Certified Delivery Specialist.
• ZIA experience is heavily required.
• 2+ years of experience hands on with ZScaler as a solution architect, technical consultant, or support professional.
• Solid network and cybersecurity fundamentals knowledge.
• In-depth knowledge of enterprise networks and cybersecurity practices.
• Understands enterprise change control processes and documentation.
• Understands IPSEC, GRE, HTTP/HTTPS, DNS protocols, and SSL.
• Use of network monitoring and troubleshooting tools, for example, Wireshark.
• Understands SAML, LDAP, Active Directory, and OKTA a plus.
• Network and Security Certifications a plus.
• Ability to be cleared if required.

Benefits

• Competitive salary, paid twice per month.
• Best in class medical coverage.
• 100% of medical premiums covered by True Zero.
• Company wide new business incentive programs.
• Contribution Incentives (i.e. white papers, blog posts, internal webinars, etc.).
• 3 weeks of PTO starting + 11 Paid Holidays Annually.
• 401k Program with 100% company match on the first 4%.
• Monthly reimbursement of Cell Phone and Home Internet costs.
• Paternity/Maternity Leave.
• Investment in training and certifications to broaden and deepen your technical skills.