• Serve as the primary point of contact for customer product and service inquiries • Build and maintain strong, trust-based relationships with assigned accounts • Proactively manage customer needs to support retention and long-term account health • Identify opportunities to expand services, equipment sales, and solutions • Execute a territory sales plan to meet quarterly revenue targets • Identify new business opportunities within existing and prospective accounts • Support cross-sell and upsell initiatives aligned to customer needs • Attend 1–2 industry trade shows annually to support territory growth • Facilitate a weekly equipment pickup route for priority regional customers • Coordinate closely with service and operations teams to ensure smooth execution • Communicate timelines, expectations, and updates clearly to customers • Track sales activities, pipeline, and forecasts using CRM tools • Monitor market trends and competitor activity to inform sales strategy • Ensure compliance with BMES policies, procedures, and Quality Management System • Contribute to cross-department collaboration and continuous improvement efforts