• Develops and implements segment-specific risk control strategies that align with corporate goals and regulatory expectations • Develops the overall strategy to support the underwriting vision for the individual segments and leads the team in the execution of that strategy • Serves as assigned segment subject matter expert to provide risk control strategic direction enterprise wide • Leads the team in the identification, evaluation, and mitigation of operational and regulatory risks within assigned segment(s) identifying key exposures to loss and developing the tools needed to mitigate the exposures • Establish and monitor KPIs such as billable hours, recommendation compliance rates, and ROI success stories • Leads the process of aligning risk control strategies and practices with short- and long-term underwriting strategies within business segment(s) in support of enterprise-wide business and profitability goals • Partners with Underwriting, Claims, and analytics teams to integrate risk insights into business decisions • Acts as a strategic partner and technical resource for field risk control and team members, and offers guidance on complex matters within assigned business segment(s) • Proactively communicates and makes necessary recommendations to Risk Control Leadership for improvements needed to meet company goals and improve risk control results • Ensure adherence to internal policies and external regulations, and provide timely reporting to senior leadership • Serves on special projects with other strategic partners within the organization as a representative of assigned business segment(s) • Serves as a subject matter expert and provides risk control segment expertise to departments within the company, including organizing and assisting in preparation and teaching of workshops and seminars for risk control staff • Develops training and white paper materials for policyholders and agents • Partners with brokers to build strong relationships and represents EMC Risk Control during sales proposals, agent meetings, regional territory planning • Oversees and monitors the workload and performance of the Segment team within Risk Control, and performs all duties expected of a people leader at EMC