Press Ganey

Putting Human Experience at the heart of healthcare

Product Manager, Safety & Reliability Solutions

Product ManagerProduct ManagerFull TimeRemoteTeam 1,001-5,000Since 1985H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

41 days ago

Salary

$85K - $120K / year

Bachelor Degree3 yrs expEnglish

Job Description

• Facilitate the growth and sales of products that support. • Gain a deep understanding of the market, competitive landscape, and client experiences. • Develop, document, and maintain product strategy by analyzing product performance, identifying and filling product gaps, and generating new ideas that grow market share, improve client experience, and drive growth. • Generate product consensus with key stakeholders through product demos and presentations, and act as a product evangelist to build awareness and understanding. • Be the central point of communication around your product. • Translate product strategy into the product roadmap containing new product development, as well as product enhancements & refinements. • Design, scope, and prioritize requirements based on business and client impact, and create product specifications for engineering. • Provide cross-functional project management oversight for product development initiatives, including pilot projects, product enhancements, and new product development. • Drive product launches by working closely with operational, marketing, educational services, talent development, and other key stakeholders. • Work closely with executives and leadership to gain a stronger understanding of the business needs and priorities. • Clients to solicit feedback on products and services, and to better understand their problems and pain points. • The design team to make sure that user experience is integrated from day one for accessible products which are attractive, intuitive, and efficient. • The Engineering team to ensure the product is brought to market according to business requirements and client expectations. • The marketing and sales teams to develop positioning and promotional plans that are aligned with product strategy. • The client services teams to respond to requests and questions, plus assisting in ROI reporting to the clients. • May require occasional travel a few times a year.

Job Requirements

  • 3-5 years of SaaS product management experience, ideally in healthcare.
  • Superior project, time, and organizational management skills with the ability to adapt.
  • Deep understanding of product development processes and Agile methodologies.
  • Passionate about customer experience, problem-solving, and balancing business needs.
  • Technical knowledge of product development capabilities and limitations.
  • Proven ability to develop product and marketing strategies and manage products throughout their lifecycle.
  • Excellent strategic thinking, analytical, and critical thinking skills.
  • Proven ability to prioritize features and manage product roadmaps.
  • Bachelor's Degree is required.

Benefits

  • Competitive benefits package
  • Discretionary bonus tied to achieved results

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