ERPA is a leader in enterprise application managed services, cloud hosting, and consulting services.

Student Engagement Manager

ManagerManagerFull TimeRemoteTeam 501-1,000Since 1999H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

6 days ago

Salary

Not specified

Professional Certificate2 yrs expEnglishService Now

Job Description

• Be a culture champion for ERPA’s core values ( E mpathy, R esponsibility, P assion, A gility) • Be the key connection between our consultants and the client • Lead multiple Workday engagements concurrently • Ensure projects stay within defined scope of Statement of Work (SOW) and meet agreed milestones and budget targets • Gauge and report project health and monitor risks, issues, and escalations • Conduct status updates and manage weekly, monthly and quarterly customer governance. • Assist with work assignments & resource management for AMS and Phase X engagements • Ensure customer satisfaction remains exceptional and customers are referenceable

Job Requirements

2+ years of experience managing Workday implementations, Phase X implementations, and AMS for Workday Student customers is required
A Workday EM/PM certification is required and must remain in Active status throughout employment with ERPA
Ability to learn new systems quickly (JIRA, ServiceNow, Salesforce, etc.)
Prior experience managing projects utilizing Smartsheet
Excellent verbal and written communication skills are required, along with a proactive approach to ensure alignment with customers, consultants, and other internal stakeholders
Must have excellent organizational skills and the ability to manage competing priorities
Ability to travel up to 25%, as needed
Demonstrated ability to work independently as well as in a team environment, coupled with a desire to have fun while building something new (required)