• Oversee end-to-end, high-volume payroll processing across multiple employee groups and pay cycles • Serve as the primary owner and advanced user of ADP Workforce Now, including configuration, reporting, audits, and issue resolution • Ensure payroll accuracy, timeliness, and compliance with all applicable federal, state, and local regulations • Manage year-end processes including W-2s, tax filings, and audits • Lead, coach, and develop a payroll team, fostering accountability, accuracy, and continuous improvement • Establish clear roles, responsibilities, and performance expectations within the payroll function • Act as an escalation point for complex payroll issues and employee inquiries • Design, implement, and maintain standard operating procedures (SOPs) to support scalable and compliant payroll operations • Develop and maintain authority matrices to ensure appropriate approvals, segregation of duties, and strong internal controls • Drive process improvements to enhance efficiency, reduce risk, and improve employee experience • Perform and oversee general ledger (GL) reconciliations related to payroll, taxes, and benefits • Partner closely with Finance to ensure accurate payroll accounting, accruals, and reporting • Investigate and resolve payroll-related variances and discrepancies • Manage payroll interfaces and data feeds to benefit partners, ensuring accuracy and timely transmission • Collaborate with HR and benefits vendors to support enrollments, deductions, reconciliations, and audits • Ensure alignment between payroll, benefits, and HR systems