Taylor provides a diverse set of products, services and technologies to power the potential of the world’s leading brands. Using the latest printed and digital methods, we facilitate marketing communications of all types for businesses and consumers across a wide range of industries. You’ll see our solutions in your mailbox, your email inbox, in retail settings and on your mobile device. Driven by Glen Taylor’s unwavering entrepreneurial spirit, Taylor Corporation has grown from a single small business in 1975 to one of the nation’s largest privately held companies today. What started as a humble printer of wedding invitations and business cards is now a highly diversified leader in the field of business communications. However, while Taylor's capabilities have changed dramatically in the last 45 years, our core purpose remains the same ― to create opportunity and security for our employees. Taylor also continuously invests in technologies and production methods that enable us to shrink our environmental footprint. This commitment shows in the way we divert tons of waste to energy production, source responsibly harvested forest products and work to reduce our greenhouse gas emissions year over year. The result is a culture of sustainability that guides our decision making and ensures that we take the long-term view in everything we do
Oracle Fusion Operational Excellence Leader
Location
United States
Posted
9 days ago
Salary
Not specified
No structured requirement data.
Job Description
Your Leadership.
Our Power.
Unlimited Potential.
Taylor Corporation has big plans for the future and we need talented leaders to get us there. We power the world’s leading brands ― and our employees’ careers ― by unlocking potential everywhere we see it. If you love to lead, are open to new ideas and inspire the best in others, we should talk. We are passionate about our work, we believe there is always a better way, and we are looking for professionals like you.
Want to be part of something powerful? It is time to look at Taylor.
Your Opportunity: Taylor Corporation is looking for an experienced Oracle Fusion Operational Excellence Leader to lead and manage ongoing support, optimization, governance, and continuous improvement of Oracle Fusion Cloud ERP across Finance, Supply Chain, Manufacturing, Procurement, and related business functions.
Work Authorization: To be considered for the Taylor opportunities, candidates must be authorized to work in the United States without the need for employer sponsorship.
Your Responsibilities:
Operational Leadership
- Own end-to-end production support for Oracle Fusion Applications
- Lead incident, problem, and change management processes
- Establish and monitor SLAs, KPIs, and operational scorecards
- Oversee ticket backlog management and prioritization
- Ensure system stability during quarterly Oracle updates
Team Management & Vendor Oversight
- Lead and develop onshore and offshore functional analysts
- Drive performance management, knowledge growth, and cross-training
- Manage third-party partners and Oracle Support relationships
- Conduct independence and capability assessments across team members
- Promote automation and continuous improvement within support operations
Continuous Improvement & Optimization
- Identify and prioritize enhancement opportunities aligned to business strategy
- Drive automation of manual processes and reporting where feasible
- Facilitate root cause analysis to reduce recurring incidents
Reporting & Performance Management
- Develop executive-level dashboards tracking:
- Incident trends
- Ticket volumes
- SLA adherence
- Automation progress
- Enhancement pipeline
- Provide leadership updates on system health and risk posture
You Must Have:
- 7+ years of ERP experience with at least 3–5 years in leadership
- Deep functional knowledge of Oracle Fusion (Finance, SCM, or Manufacturing focus preferred)
- Experience managing production support in a complex enterprise environment
- Strong vendor and offshore team management experience
- Demonstrated experience establishing operational KPIs and governance frameworks
- Excellent executive communication skills
We Would Also Prefer:
- Experience leading post-implementation stabilization
- Familiarity with automation tools and AI-enabled support solutions
- Experience or knowledge of CPQ, OTM, and Flexi-Pro
The anticipated annual salary for this position is around $120,000.The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation’s total compensation and benefits package for employees.
About Taylor Corporation
One of the largest print and communications firms in North America, Taylor’s family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world’s most recognizable brands.
With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.
The Employer retains the right to change or assign other duties to this position.
Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.
Related Guides
Related Categories
Related Job Pages
More Artificial Intelligence Jobs
Artificial Intelligence (BS Program), Department of Information Technology - Adjunct Faculty
University of Maryland Global CampusThe University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination.
The adjunct faculty member will actively engage students through frequent interaction to motivate success, guiding them in collaboration and the application of learning through problem- and project-based demonstrations. Responsibilities also include providing rich, regular constructive feedback using rubrics for assessment and connecting concepts across the academic program.
Open this job to view full details and requirements.
Open this job to view full details and requirements.
Operational Resiliency Specialist
KrakenKraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Kraken is committed to: Industry-leading security Crypto education World-class client support Become a Krakenite and build the future of crypto!
The specialist will participate in on-call duties as an Incident Manager during US business hours, taking accountability for incident responses, escalations, and stakeholder coordination until resolution. They will also help establish and continuously improve Business Continuity and Disaster Recovery capabilities, including planning and facilitating recovery exercises.
