• Lead and develop a team of Solutions Architects, driving Webflow adoption and expansion through strategic guidance and strong technical partnerships. • Coach and develop Solutions Architect ICs, helping them grow their technical expertise, customer engagement skills, and ability to deliver impactful solutions at scale. • Continue to refine the operating model for the post-sales technical journey, improving implementation guidance, launch motions, expansion plays, and customer enablement processes to drive sustained success. • Partner closely with Sales, Customer Success, and Product teams to identify friction points, advocate for customer needs, and accelerate product adoption. • Build repeatable playbooks and scalable processes that increase team effectiveness and ensure consistent delivery of high-quality technical guidance. • Engage directly in complex customer conversations and escalations, providing the technical expertise to help unblock key customer initiatives. • Foster an inclusive, high-performing team culture centered on continuous growth, customer obsession, and psychological safety. • Support recruiting efforts to attract and retain strong technical talent, contributing to a diverse, global, and capable Solutions Architecture team. • Guide Solutions Architects on how to engage effectively in complex pre-sales opportunities and helping them navigate technical discovery, communicate tradeoffs, and deliver confident, strategic recommendations. • Enable your team to lead customer workshops and discovery sessions that accelerate solution validation, reduce implementation risk, and build trusted relationships in Webflow’s capabilities.