• Understand the center’s key KPIs and financials to make informed and responsible business decisions. • Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service. • Oversee center initiatives i.e. center maintenance, training, brand consistency, etc. • Communicate any Coach schedule changes using appropriate scheduling and communication platforms. • Sell and schedule events such as camps and parties, to maximize center profitability. • Maintain flawless lead management by conducting call drives to new and existing leads in the Center’s CRM tool. • Finalize sales and bookings that are generated through online self-sign-up flow. • Source and attend local events to increase brand awareness, and drive incremental leads and memberships. • Foster a coaching culture - see something, say something. • Continuously assess and document coaches based on the KidStrong Coach DNA profile and class quality. • Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from walking to 11 years old approximately as required by business demands.