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Role Description

The Market Administration Coordinator (MAC) is responsible for managing complex administrative needs for a given field team. The MAC ensures efficient operations by:

• Managing clinician calendars
• Driving staff productivity
• Providing administrative support to key Pod leaders (MPE, MM, CPL)

Primary duties include:

• Optimization of clinician calendars to meet current needs and strategic priorities
• Supporting same-day calendar availability and adjusting visits as needed
• Daily review of visit dashboards and reporting
• Tracking and providing analytics on staff productivity and utilization
• Interfacing with clinicians daily to support operations and drive productivity

Qualifications

• Bachelor’s degree or equivalent experience in healthcare management, managed care, and/or home health environment
• Prior experience in the healthcare industry preferred
• Experience analyzing performance and productivity metrics required
• Microsoft Excel and Salesforce experience preferred
• Proven accountability for performance outcomes and exceptional organization skills
• Ability to multi-task and manage a large volume of concurrent priorities
• Demonstrated verbal, written, and visual communication skills

Requirements

• This position is remote but may require 25% travel within their given market

Benefits

• Comprehensive Benefits: Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts
• Financial & Retirement Support: Competitive compensation, 401k with employer match, and financial wellness resources
• Time Off & Leave: Paid holidays, flexible vacation time/PSSL, and paid parental leave
• Wellness & Growth: Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts

Company Description

Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram Health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present.

• Employs a robust clinical team, leveraging specialists across multiple disciplines
• Available 24 hours a day, 7 days a week, and on holidays
• Proven to dramatically improve patient outcomes and quality of life while reducing medical costs