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Role Description

The Inventory Acquisition Coordinator (IAC) supports the dealer inventory acquisition process for our clients through evaluating vehicle options, facilitating competitive negotiations, and making recommendations based on inventory and pricing in an assigned region. The IAC collaborates with multiple internal departments to ensure a timely, competitive, and seamless experience for the client.

• Maintain the stock vehicle process from vehicle acquisition to delivery and payment, ensuring a positive client experience throughout the process
• Serve as the stock vehicle main point of contact for groups, clients, and dealers in an assigned region as it relates to vehicle requests, specification and pricing analytics, aftermarket equipment installation, and temporary tags
• Provide recommendations to clients related to inventory acquisition, evaluating vehicle options, specifications, pricing, and aftermarket modifications
• Provide regular updates to the field regarding delivery, inventory challenges, and general vehicle inventory guidance
• Identify and communicate optimal alternatives including incentive-based factory ordering, industry trends, and/or extensive after-market
• Audit and analyze dealer buy breakdowns, validate incentives, and negotiate options pricing as needed
• Ensure dealer invoices and other documents adhere to contract and purchase agreement and meet clients’ needs based on provided specifications
• Coordinate documents and purchasing process with dealers from start through payment resolution, including issuing purchase orders, updating internal systems, uploading documents to internal document management systems, and appropriate follow-up
• Facilitate ongoing collaboration between internal stakeholders and external dealer database, leveraging long-term relationships to best serve our clients and strengthen our brand
• Partner with internal leadership on escalated dealer issues, trends, and proactive dealer relationship management
• Collaborate with internal teams to monitor client and vendor experience with dealer stock acquisitions, ensuring competitive pricing and timely delivery
• Seek to improve job performance through self-assessment, skill development, training and goal setting
• Maintain a regular and reliable level of attendance and punctuality
• Perform miscellaneous job-related duties as assigned

Qualifications

• Must reside in Charlotte, NC or the surrounding NC counties
• Must have 4+ years of client, sales, or vendor support experience in a professional and/or administrative environment providing client communication
• Must have 4+ years of demonstrated success in conducting difficult conversations, analyzing data to make recommendations and negotiating problem or conflict resolutions
• Must have basic computer skills (Word, Excel and Power Point)
• Must have the ability to meet all work from home technical requirements
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Requirements

• The ideal candidate will possess the following competencies:
• Ethics and Values
• Building Relationships
• Communication
• Customer Service
• Detail Oriented
• Planning and Organizing
• Problem Solving
• Results Oriented
• Work from Home (WFH) Requirements:
• Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)
• High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms.

Benefits

• Comprehensive healthcare package
• 401k matching & profit sharing
• Schedule flexibility
• Paid time off
• Great discounts
• Organizational growth potential

Company Description

Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 765,000 vehicles and growing at over 6 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it’s also great for employees.