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Role Description

As a Enterprise Monitoring Systems Admin II at BAE Systems, you'll be part of a dynamic team that's responsible for ensuring the availability, performance, and security of our enterprise systems and applications. You'll have the opportunity to work with cutting-edge monitoring technologies, collaborate with cross-functional teams.

• Troubleshoot and resolve enterprise monitoring-related issues, assist Senior Administrators with troubleshooting
• Develop and create reporting on monitoring-related issues, customer report creation
• Create and adjust alert parameters in enterprise monitoring tools
• Conduct regular monitoring system checks and maintenance tasks
• Assist with customer communications, standards and messaging
• Analyze monitoring data to identify trends, anomalies, and potential issues, and provide strategic recommendations for improvement
• Develop and maintain documentation for monitoring procedures, configurations, and best practices, and lead the development of monitoring standards and guidelines
• Participate in on-call rotation and provide 24/7 support for critical monitoring issues, and lead the response to critical monitoring incidents

Qualifications

• Degree in computer science, Information Technology, or a related field or equivalency of 1-5 years of experience in monitoring and IT operations, with a focus on enterprise-level monitoring and a proven track record of leading monitoring initiatives
• Strong desire to learn and grow in a dynamic environment
• Ability to quickly absorb and apply new concepts and technologies
• Willingness to take on new challenges and responsibilities
• Strong communication and collaboration skills
• Basic understanding of IT concepts and terminology (e.g. networking, systems administration, etc.)

Benefits

• Competitive salary and benefits package
• Opportunities for professional growth and development, including leadership development programs and training opportunities
• Collaborative and dynamic work environment, with flexible work arrangements and remote work options
• Access to cutting-edge technologies and tools, and the opportunity to lead the implementation of new monitoring technologies