• Partner closely with our engineers to debug production issues, improve performance, and design systems that scale reliably • Own and evolve Socket’s infrastructure, with a focus on reliability, performance, and cost as we scale • Help define and evolve SLIs and SLOs for new and existing systems, turning reliability into something that can be measured and improved • Debug, maintain, and improve our deployment pipeline, including addressing failures in production and driving meaningful improvements over time • Build and maintain observability across our systems (metrics, logs, traces) to support faster detection and resolution of issues • Participate in an on-call rotation and drive incident reviews with an emphasis on concrete follow-ups and system improvements