Description

TEKsystems has a need to add an additional BA with media experience for a client on the PMO team to help support current and upcoming initiatives.

They need an experienced Business Analyst (BA) to join their Business Applications team. In this role, you will partner closely with stakeholders across the organization to understand how work gets done, identify opportunities to improve processes and systems, and translate business needs into clear, testable requirements across enterprise applications that power a modern TV and media organization.

This role supports a portfolio of business‑critical systems spanning advertising sales and revenue operations (e.g., WideOrbit, Boostr, StarMedia), financial operations and reporting (Oracle NetSuite), content, programming, and rights management (Rightsline, MediaGenix), and enterprise data and reporting solutions (Power BI, SSRS). The Business Applications Analyst is expected to think beyond individual features or requests to understand cross‑system impacts, risks, and long‑term implications, and to guide business partners toward scalable, sustainable solutions.

Requirements & Analysis

• Partner with business owners, system owners, and end users to define business, financial, and operational needs.

• Identify risks, dependencies, and constraints associated with proposed solutions, including impacts to upstream and downstream systems, integrations, and business processes.

• Lead structured requirements elicitation and manage requirement changes and approvals.

• Translate business needs into business requirements, functional requirements, user stories, and acceptance criteria.

• Analyze current-state processes and systems to identify gaps and improvement opportunities.

• Develop working knowledge of assigned enterprise applications to recommend best-fit solutions.

Process Mapping & Documentation

• Document current and future state business processes and workflows.

• Maintain requirement traceability from discovery through testing and release.

• Create end-user documentation, SOPs, and knowledge articles to support adoption and operations.

Solution Collaboration & Stakeholder Management

• Serve as a liaison between business partners, technical teams, and vendors.

• Participate in discovery, prototyping, and solution design discussions.

• Collaborate with technical teams and vendors to assess solution options, tradeoffs, and feasibility, including whether existing platforms can meet business needs or if enhancements or alternative approaches are required.

• Manage expectations by clearly communicating decisions, risks, and dependencies.

Testing, UAT & Release Readiness

• Create test scripts and validation plans mapped to documented requirements.

• Support QA and UAT execution and issue resolution.

• Assist with training, readiness activities, and post-implementation reviews.

Operational Support & Continuous Improvement

• Investigate system and workflow issues using structured analysis techniques, document root causes, and provide clear recommendations and solution options.

• Maintain awareness of how assigned business applications integrate with other enterprise systems, vendors, and data platforms, and factor those dependencies into analysis and recommendations.

• Support planning activities by contributing to effort sizing, timeline considerations, and high‑level cost or resource impacts, and participate in post-mortems and continuous improvement initiatives.

• Identify opportunities where automation or AI-enabled capabilities within enterprise platforms can improve efficiency, data quality, or user experience, and help evaluate their business impact and risks.

• Performs other related duties as assigned in support of Business Applications initiatives and organizational objectives.

What Success Looks Like (First 6–12 Months)

• Stakeholders trust your discovery and requirements outputs.

• Delivery teams execute with less ambiguity and rework.

• Testing and UAT are predictable and well-aligned to requirements.

• You build strong domain knowledge of Hallmark Media enterprise systems.

Required Qualifications

• 5+ years of experience as a Business Analyst or similar role.

• Strong experience with requirements elicitation and documentation.

• Proficiency with Microsoft Word, Excel, PowerPoint, and Visio.

• Experience with tools such as JIRA, Halo ITSM or similar work management platforms.

• Knowledge of project management and SDLC methodologies and ITSM principles.

Preferred Qualifications

• Experience in media, broadcast, streaming, or advertising environments.

• Exposure to enterprise SaaS platforms and system integrations.

• Experience creating training materials and knowledge base content.

Skills & Attributes

• Strong relationship management and communication skills.

• Detail-oriented with a strong documentation mindset.

• Able to independently lead discovery and requirements efforts in ambiguous problem spaces.

• Exercises sound judgment and influence without direct authority.

• Analytical problem-solver who connects people, process, and technology.

• Curious and thoughtful about emerging technologies, including AI and automation, with a focus on practical business value and responsible use.

• Business partner focused and collaborative working style.

Skills

Business analysis, Media Experience, Business Process Documentation, Workflow Documentation, End-User Documentation, UAT, JIRA, SDLC, Agile, SaaS platforms

This is a long term contract role.

Job Type & Location

This is a Contract position based out of Kansas City, MO.

Pay and Benefits

The pay range for this position is $55.00 - $60.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Mar 16, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.