Expanding access to knowledge and education worldwide. JSTOR, Portico, and Ithaka S+R
Education Services Manager
Location
United States
Posted
5 days ago
Salary
$68.5K - $85.6K / year
Job Description
Job Requirements
- Demonstrated experience in customer education or training role for professional or adult learners
- Strong interpersonal and communication skills, and ability to collaborate effectively across teams
- Excellent organizational and project management skills
- Proven track record of iterating on programs based on data and feedback
- Strong analytical and strategic thinking skills
- Commitment to continuous improvement
- Able to manage multiple projects independently while keeping stakeholders informed
- Commitment to our organizational values of belonging, evidence, speed, teamwork, and trust
- Experience with instructional design models and adult learning strategies (preferred)
- Prior use of Learning Management Systems (LMS) such as Workday Learning, Moodle, or similar (preferred)
- Experience supporting global learners across time zones (preferred)
Benefits
- medical, dental, and vision plans
- an employer-paid 10% retirement contribution
- paid parental and caregiver leave
- 22 days of paid time off
- 11 paid holidays
- up to 12 sick days
- wellness benefits
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