Leverage the only rights and royalties software built to manage, simplify, and maximize your IP content.
Senior Customer Success Manager
Location
California
Posted
9 days ago
Salary
Not specified
Job Description
Job Requirements
- Proven Tenure: 7+ years (minimum 5+) of high-level experience in account management, customer success, or tech implementation, specifically within SaaS or Agile environments.
- Industry Expertise: Strong background in Intellectual Property management, specifically within Media & Entertainment rights and licensing.
- Executive Presence: Demonstrable ability to influence key stakeholders at the C-level and turn skeptics into brand advocates through superb communication and listening.
- Technical Savvy: Proficiency in Salesforce, Jira, Confluence, and complex project management tools, including GTM savvy like proficiency in account planning.
- Problem-Solving Mastery: A proven track record of solving complex business processes creatively and managing multiple high-stakes projects with sharp attention to detail and documentation.
- Value-Driven Mentality: A collaborative, "we-first" mindset with a desire to break the status quo and build something exceptional.
- Lifelong Learner: A personal focus on self-improvement and professional development in a fast-growing, high-growth environment.
Benefits
- Comprehensive Health & Wellness: A competitive benefits package covering health, dental, and vision to support you and your family.
- Building Your Financial Future: A 401K/RRSP Match Program to help you reach your long-term savings goals.
- Career Growth Opportunities: Continuous learning and career growth opportunities.
- Flexible work hours
- Birthdays off
- One-time home office allowance
- Unlimited vacation time
- Team socials
- Happy hours
- Career progression in a high growth environment.
Related Guides
Related Job Pages
More Customer Success Manager Jobs
Senior Customer Success and Implementation Manager
TrustArcSimplify & automate your organization's privacy management to minimize risk and maintain privacy regulation compliance.
As a Senior Customer Success & Implementation Manager at TrustArc, you will play a crucial role in both leading complex customer implementations and nurturing long-term relationships. A TrustArc CSI: Guides customers through the successful deployment, scaling, and optimization of...
Customer Relationship Manager
JobgetherWe use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
This role offers the opportunity to manage and grow enterprise AI/ML accounts while ensuring customer success and operational excellence. As a Customer Relationship Manager, you will act as a trusted advisor to clients, bridging business needs with technical delivery teams to dri...
Customer Success Operations Associate
JobgetherWe use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
This role offers an exciting opportunity to enhance customer experiences by optimizing internal processes and supporting Customer Success teams in a fast-paced, mission-driven environment. You will act as a bridge between technical, operational, and client-facing teams, ensuring ...
Sales Customer Associate - Remote
Beacon National AgencyBeacon National Agency, consistently on the Inc. 5000 and featured in Forbes, is expanding! We're searching for driven individuals to join us as Remote Sales Customer Representatives. If you're ambitious and eager to make a significant impact, apply today! We'll reach out to qualified candidates to schedule an interview.
The primary mission involves cultivating client success by forging meaningful relationships through personalized virtual meetings to assess financial aspirations and present customized solutions using products like Life Insurance and Annuities. Consultants will guide clients seamlessly through the entire process from initial conversation to successful enrollment, focusing on authentic connection rather than cold calling.
