WEX
Simplifying the business of running a business.
Senior Director, Merchant Services
Location
United States
Posted
47 days ago
Salary
$206.5K - $231.4K / year
Bachelor Degree10 yrs expEnglish
Job Description
• Identify and capture incremental revenue opportunities by expanding fuel and non-fuel product acceptance among underutilized merchant sites
• Drive the evolution of technical integration standards, including APIs, network configurations, and non-persistent port setups
• Oversee the end-to-end merchant journey—from initial sales engagement, agreement creation to technical certification
• Act as the primary liaison between Sales, Engineering, Legal, Operations, Authorization Gateway, Network Operations and Finance
• Shape compliance standards for card sales, ensuring frictionless authorization and data validation in collaboration with POS providers and Networks
• Direct the management of SSVR settings, firewall/VPN configurations (Aviatrix), and error-handling protocols
• Serve as a trusted advisor, presenting WEX’s value proposition to executive-level stakeholders and resolving complex customer inquiries
• Hire, train, and equip business development and technical onboarding professionals with tools like Jira to manage complex project pipelines
Job Requirements
- Bachelor of Business, Technical or Equivalent Management Degree
- 10+ Years of Technical Experience
- 10+ Years of Contract Negotiation Experience
- 10+ Years of Leadership Experience
- 10+ Years of Technical Proficiency: Demonstrated experience in payments/fintech environments, specifically with merchant onboarding, APIs, and network configurations
Benefits
- health, dental and vision insurances
- retirement savings plan
- paid time off
- health savings account
- flexible spending accounts
- life insurance
- disability insurance
- tuition reimbursement
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