Non-Dispensing Pharmacy Technician
Location
United States
Posted
9 days ago
Salary
Not specified
Job Description
Role Description
This role involves supporting pharmacy operations in a hospice setting.
- Process new prescriptions, refills, and discontinuations with a high level of accuracy
- Maintain complete and compliant patient medication profiles
- Respond to high-volume inbound calls from hospice partners, prescribers, and clinical staff
- Triage and resolve routine service inquiries, escalating complex issues appropriately
- Deliver exceptional customer service through clear communication and active listening
- Apply de-escalation techniques when supporting urgent or emotionally sensitive situations
- Meet service level, quality, productivity, and documentation standards
- Utilize pharmacy systems and internal tools to manage workflows and document activity
- Identify service issues and partner with operations leadership on resolution
- Participate in training, system updates, and continuous improvement initiatives
Qualifications
- Experience as a Pharmacy Technician in a healthcare setting
- A detail-oriented pharmacy technician who values accuracy and compliance
- Strong verbal and written communication skills with a calm, empathetic approach
- Ability to manage multiple priorities in a fast-paced, call-driven environment
- Experience working with pharmacy systems, patient records, or workflow platforms
- A customer-focused mindset with the ability to problem-solve efficiently
- Comfort handling sensitive patient and clinical information confidentially
- Adaptability to changing processes, systems, and priorities
- Strong organizational skills and attention to documentation standards
- A collaborative team player who partners effectively with pharmacists and peers
Requirements
- Non-Dispensing Pharmacy Technicians are the backbone of our hospice pharmacy operations
- Ensure accuracy, continuity, and responsiveness
- Allow pharmacists to focus on clinical oversight while patients and hospice partners receive timely, compassionate support
- Work directly impacts patient safety, service quality, and the overall care experience
Benefits
- Competitive Pay 21.50-23.50 (based on experience)
- Comprehensive Benefits Package (Health, Dental, Vision, PTO, Sick Time, 401k w/match, etc.)
- Growth Opportunity and Career Advancement
- Agile and Adaptable team culture
- Innovative and revolutionary technology solutions
- A higher calling to provide quality patient care
Job Requirements
- Experience as a Pharmacy Technician in a healthcare setting
- A detail-oriented pharmacy technician who values accuracy and compliance
- Strong verbal and written communication skills with a calm, empathetic approach
- Ability to manage multiple priorities in a fast-paced, call-driven environment
- Experience working with pharmacy systems, patient records, or workflow platforms
- A customer-focused mindset with the ability to problem-solve efficiently
- Comfort handling sensitive patient and clinical information confidentially
- Adaptability to changing processes, systems, and priorities
- Strong organizational skills and attention to documentation standards
- A collaborative team player who partners effectively with pharmacists and peers
- Non-Dispensing Pharmacy Technicians are the backbone of our hospice pharmacy operations
- Ensure accuracy, continuity, and responsiveness
- Allow pharmacists to focus on clinical oversight while patients and hospice partners receive timely, compassionate support
- Work directly impacts patient safety, service quality, and the overall care experience
Benefits
- Competitive Pay 21.50-23.50 (based on experience)
- Comprehensive Benefits Package (Health, Dental, Vision, PTO, Sick Time, 401k w/match, etc.)
- Growth Opportunity and Career Advancement
- Agile and Adaptable team culture
- Innovative and revolutionary technology solutions
- A higher calling to provide quality patient care
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