Destination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey.
Customer Service – Travel Reservations
Location
United States
Posted
11 days ago
Salary
Not specified
Job Description
Role Description
We are seeking dependable and service-driven individuals to join our team in a fully remote Customer Service – Travel Reservations role. This position supports clients with coordinating travel arrangements, confirming reservations, and ensuring accurate itinerary details. This is an entry-level opportunity within the travel industry. Structured training and ongoing support are provided to help you succeed in a remote environment.
- Assist clients with booking and confirming flights, hotels, cruises, and vacation packages
- Respond to travel-related questions and provide reservation updates
- Review booking details for accuracy, including dates, traveler information, and accommodations
- Communicate professionally via phone, email, and messaging platforms
- Maintain organized client records and documentation
- Provide follow-up assistance before and after travel
Qualifications
- Strong communication skills (written and verbal)
- Customer-focused mindset with attention to detail
- Comfortable navigating online systems and reservation platforms
- Ability to manage tasks independently in a remote setting
- Previous customer service, hospitality, or administrative experience is helpful but not required
Benefits
- Structured onboarding and guided training
- Access to established booking tools and supplier resources
- Flexible fully remote work environment
- Supportive and collaborative team structure
Company Description
Job Requirements
- Strong communication skills (written and verbal)
- Customer-focused mindset with attention to detail
- Comfortable navigating online systems and reservation platforms
- Ability to manage tasks independently in a remote setting
- Previous customer service, hospitality, or administrative experience is helpful but not required
Benefits
- Structured onboarding and guided training
- Access to established booking tools and supplier resources
- Flexible fully remote work environment
- Supportive and collaborative team structure
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