Act as liaison between sales and internal customer care providing professional and proper responses to all Balancing and order related inquiries. 

 Serve as subject matter expert for Balancing quotes and order entry process.

 Prepare and issue standard and special product quotations, including priced on application quotes, conforming to pricing guidelines. Using koil kit configurator and kk tool quoting.

 Perform all quote/order related tasks and service-related activities ensuring accurate, timely and effective handling of customer requirements including maintenance of orders as required.

 Coordination of project delivery requirements utilizing project management and basic expediting skills through product substitution or escalation to Customer Satisfaction.

Possess proficient skills with Microsoft Office products including:  Word, Excel, Access, & Project. Experience and understanding of Visual Basic language a plus.

Demonstrated technical aptitude

Strong attention to detail.

Excellent communication skills - written and oral. 

Ability to be patient, professional and courteous.

Project management skills a plus.

Must be goal oriented, reliable, self-motivated and able to multi-task effectively.

Willing to be flexible in schedule and work occasional overtime.