The Senior Director is responsible for leading teams in product lifecycle management for Medicare and commercial lines, efficient business administration, and compliant regulatory communications, ensuring products meet membership and profitability targets.

This role leads the design and execution of an integrated, enterprise-wide care management model across all lines of business, overseeing risk-tiered programs like Transitions of Care, Case Management, and Disease Management. Key duties include ensuring high-quality, cost-effective care delivery that improves health outcomes, enhances member experience, and meets regulatory standards.

The Director of Advancement is responsible for spearheading fundraising and community relationship-building initiatives to secure funding for organizational sustainability and growth. This includes designing and executing comprehensive fundraising campaigns, cultivating donors, and securing major gifts.

This role involves building and leading the payments operations function, focusing on scaling high-volume payment processing, reconciliation, and exception handling through automation and system improvements. Key duties include establishing operating standards, designing financial controls, improving end-to-end workflows, and partnering with Accounting, Product, and Engineering teams.