• Hit your quota by delivering new bookings, renewals, and expansion revenue across your territory and assigned portfolio • Own and manage a portfolio of school district accounts to ensure satisfaction, retention, and growth through strategic partnership management and exceptional customer success • Drive new customer acquisition and expansion by identifying, targeting, and securing new district partners and new stakeholders within existing districts through outbound prospecting, referrals, introductions, and inbound inquiries • Lead the full sales cycle (prospecting, qualifying, discovery/needs assessment, consultative/value selling, presentations/demos, proposal development, pricing, objection handling, and contract execution) • Develop customized solutions based on a deep understanding of district challenges related to special education and mental health service delivery, aligning Presence services to each partner’s goals and pain points • Serve as a trusted advisor and primary point of contact for stakeholders, building strong relationships, setting regular touchpoints, and advocating internally to deliver value • Ensure effective onboarding and implementation for new and returning customers, partnering with key stakeholders to drive long-term success • Manage escalations and coordinate internal resources as needed to resolve issues quickly and maintain a high-quality customer experience • Prepare and deliver strategic presentations and proposals to district leadership, special education directors, and other key decision-makers • Collaborate cross-functionally with internal stakeholders to deliver a seamless customer experience and strong outcomes • Maintain strong sales process and operational discipline, leveraging tools and adhering to reporting requirements • Maintain accurate records and forecasting in Salesforce, including activity tracking, pipeline stages, key decision-makers, deal progress, and revenue forecasts (weekly/monthly/quarterly/annual) • Monitor performance and account health metrics, including renewal rates, customer satisfaction, activity generation, pipeline health, new business acquisition, and revenue growth • Stay informed on K-12 trends, funding changes, and the competitive landscape to position Presence effectively • Travel for onsite visits and conference attendance as business dictates (estimated 30–50%, may vary by territory/needs)