Simplifying access to high-quality, affordable mental health care.
Senior Manager, Community
Location
United States
Posted
47 days ago
Salary
$140K - $160K / year
Job Description
Job Requirements
- You have 5+ years of experience in community management, marketing, or customer success, including at least 2 years leading a team.
- You are a strategic operator who translates high-level business goals into actionable, scalable community roadmaps informed by data, benchmarks, and trends.
- You have a strong track record of business impact, with experience forecasting growth, managing meaningful budgets, and clearly articulating community ROI.
- You lead with empathy and high standards, coaching teams through ambiguity, change, and growth while maintaining accountability and momentum.
- You excel at cross-functional influence, confidently representing your function in senior-level discussions and aligning diverse stakeholders toward shared outcomes.
- You are tech-fluent, with experience leveraging AI-driven insights and community tools to drive personalization and operational efficiency.
- You bring an owner’s mindset, taking full accountability for community health, program success, and the development of the people on your team.
- You are a clear, compelling communicator and skilled negotiator, trusted to manage high-stakes external relationships and long-term strategic partnerships.
Benefits
- We’re a remote-first company
- Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans
- 401K plan (ADP)
- Monthly therapy and wellness stipends
- Monthly co-working space membership stipend
- Monthly work-from-home stipend
- Financial wellness benefits through Northstar
- Pet discount program through United Pet Care
- Financial perks and rewards through BenefitHub
- EAP access through Aetna
- One-time home office stipend to set up your home office
- Comprehensive parental leave plans
- 12 paid holidays and 1 Alma Give Back Day
- Flexible PTO
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