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Role Description

The Remote Medical Liaison is responsible for medical liaison duties delineated below. This position works closely with other medical liaisons under the direction of the Clinical Manager. Midland focuses on excellence in healthcare to enable our patients to live a rewarding and fulfilling life. We work to support health awareness and engagement in our local community through events and partnerships all year round. Lastly, we strive to simplify access to healthcare, and therefore outcomes, by innovating as healthcare evolves. We are inspired by what we achieve alongside our patients and are proud members of the community we serve!

• Promote and practice Midland Medical Broward, LLC’s mission and values and follow its policies and procedures.
• Ensure confidentiality is maintained by entire team regarding patient/client information in accordance with HIPAA, professional and departmental standards.
• Obtain Chief complaint, and pertinent information regarding patient visits as well as required history of present illnesses, medication reconciliation, immunizations update, procedure codes for all Telemed appointments.
• Assess information obtained through telephone encounters, go over symptoms to determine proper management. (Self-care, in office visit or ER)
• Prescribe medication request refills from pharmacy or patient on behalf of the provider. (all non-controlled meds)

Qualifications

• High school diploma or equivalent (GED)
• Medical Assistant Certification issued by an accredited institution approved by the local state, or a minimum of 3 years’ experience working in a health care setting.
• Basic Cardiac Life Support (CPR) Certification
• 1-2 years' experience of customer service
• Electronic Medical Records training
• Certified Medical Assistant (CMA) preferred
• Must be able to operate a motor vehicle and have valid insurance and driver’s license.
• Must be able to pass a Level I and Level II Background check as required.

Benefits

• Competitive pay
• Generous paid PTO and Sick time
• 11 Paid Company Holidays
• Paid training and certification support
• Health, dental, vision, with generous company contribution, paid life and disability plans & retirement plan with generous match of up to 5% of your contribution
• Tuition Reimbursement Plan
• Other voluntary plans are available to support you and your family
• Career growth opportunities in a supportive environment