• Provide strategic advice, counsel and consultative solutions to executives on people management aspects of their business to include driving organizational development, team effectiveness, executing change management strategy and employee engagement solutions. • Collaborate and consult on the design and delivery of HR programs to deliver effective solutions to the business. • Act as the advocate for leading the talent management and development plans for the revenue team with a focus on enhancing the quality of leaders and managers, building skills and capabilities of the workforce and ensuring succession bench strength. • Direct, develop and drive a global workforce plan and human capital strategies by acquiring and maintaining in-depth knowledge of the business, not limited to budget, revenue and product and portfolio roadmaps. Partner with Recruitment, L&D, Ops and Finance to ensure a feasible, pro-active workforce plan is in place and well executed. • Develop and monitor regular and ad-hoc reports to ensure HR metrics are quantified and outcome driven. Able to identify trends and proactively recommend solutions to improve performance, retention, and employee experience. • Guide and coach managers on how to appropriately manage and resolve complex HR issues (e.g., performance management and total rewards). • Partner the revenue team members throughout the organization to communicate and educate on policies, procedures, and compliance. • Provide consultative support and guidance to managers on implementation / execution of core HR programs. • Leverage best practices and identify opportunities for efficiency. • Understand the client groups, strategy, challenges, business initiatives and business model. • Drive employee relations issues to resolution in collaboration with Employment Legal, including conducting investigations and actioning findings.