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Role Description

Are you passionate about making a meaningful impact in women’s mental health care? Here's your chance to be a vital part of FamilyWell's mission to enhance access to high-quality, equitable, and affordable mental health services for women across the U.S.

We are seeking an experienced and proactive Director of People Operations to support our growing team. This fractional, remote role is designed for a strategic HR partner who can manage core people functions, support leadership, and foster a positive company culture in a fully remote environment supporting both a 1099 and W2 workforce.

Key Responsibilities

• Performance Management:
  • Implement and manage performance review cycles.
  • Establish clear performance expectations and support PIP (Performance Improvement Plan) processes.
• Employee Support:
  • Manage FMLA and/or parental leave requests and HR-related updates.
  • Support managers with professional development and management guidance.
• Policies & Compliance:
  • Maintain and update the employee handbook as needed.
  • Function as the people policy expert, addressing questions for the team.
  • Ensure HR practices align with company policies and regulations.
• Benefits Administration:
  • Oversee benefit elections and support employees through enrollment processes.
  • Coordinate with insurance brokers/providers and manage insurance-related updates.
  • Assist with open enrollment & COBRA and ensure accurate documentation and compliance.
• Culture & Engagement:
  • Identify and implement culture-building initiatives in a remote work environment.
  • Conduct exit interviews and provide insights to leadership.
• Collaboration:
  • Work closely with the Junior Chief of Staff to ensure alignment across HR initiatives.
  • Report directly to the Chief of Staff on HR strategy and operational matters.

Qualifications

• Proven experience in HR/People Operations in a fast-growing startup, with expertise in supporting both a 1099 and W2 workforce.
• Strong knowledge of performance management, employee relations, and HR compliance.
• Comfortable working remotely and independently while collaborating closely with leadership.
• Excellent communication, organizational, and problem-solving skills.
• Experience fostering culture in remote or hybrid teams is a plus.

Requirements

• Position Type: Fractional / 1099 Contractor
• Hours: 8 hours per week
• Rate: $125/hour

Interested Applicants

Interested applicants should email jobs@familywellhealth.com