Onsite Exhibitor Services Manager

ManagerManagerFull TimeRemoteTeam 1,001-5,000Since 1894H1B SponsorCompany SiteLinkedIn

Location

Maryland

Posted

45 days ago

Salary

Not specified

Bachelor Degree2 yrs expEnglish

Job Description

• Independently oversee small to medium-scale events with a single onsite deployment, managing up to 3 temporary staff to support as many as 500 exhibitors • Prepare onsite documentation, handle posting procedures, manage equipment logistics, and coordinate lead support area setup • Assume responsibility for specific zones during larger events to ensure smooth and efficient operations • Meet or exceed onsite sales goals by leveraging extensive knowledge of Exhibitor Services products and solutions • Actively engage exhibitors through direct, face-to-face sales techniques to secure onsite lead retrieval sales and identify upselling opportunities • Manage client interactions related to show reporting and onsite budget management • Deliver critical customer service support by overseeing the Exhibitor Services technical inbox and independently addressing Level 2 support inquiries

Job Requirements

  • College degree or equivalent technical certification preferred
  • Minimum 2 years of customer service experience
  • Strong written, oral, organizational, analytical, and communication skills
  • Ability to handle challenging situations and multiple tasks simultaneously
  • Proficient with Microsoft 365 products: Word, Excel, Outlook, and PowerPoint
  • Ability to lift up to 50 lbs. repetitively and carry up to 20 lbs. over long distances
  • Ability to stand on your feet for extended durations and walk up to 5 miles daily

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • disability
  • paid parental leave
  • 401k
  • tuition reimbursement
  • paid time off
  • year end holiday closure

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