Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences. Founded in 2011 Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine Ranked as one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators” Global operations and partners across four continents in more than a dozen countries worldwide
Senior Live Ops Manager
Location
United States + 1 moreAll locations: United States, Canada
Posted
3 days ago
Salary
Not specified
Job Description
Role Description
Scopely is looking for a Senior Live Ops Manager to join our WWE Champions team in the United States or Canada on a remote basis. As a Senior Live Operations Manager, you will support and execute live operations for WWE Champions, ensuring high-quality execution and operational reliability.
- Execute and support live events, seasonal content, promotions, and time-limited offers, ensuring accurate setup, smooth launches, and reliable performance.
- Own assigned portions of the Live Ops calendar, coordinating schedules, dependencies, and handoffs with Product, Production, and other partners.
- Monitor live events and systems, identify issues, and coordinate with Engineering, QA, Production, and Support to resolve problems quickly and minimize player impact.
- Monitor event KPIs, player engagement, and revenue performance. Partner with Product and Analytics to surface insights and inform iterative improvements.
- Contribute to the documentation and refinement of Live Ops workflows, checklists, and best practices to reduce errors and improve execution quality.
- Work closely with Product Managers, Engineering, Analytics, QA, Marketing, and Support to ensure live content is aligned, tested, and supported.
Qualifications
- 5+ years of experience in Live Ops, game operations, or live service roles, preferably in mobile free-to-play.
- SQL proficiency and hands-on experience with analytics tools such as Looker or Tableau.
- Hands-on experience executing segmented live content and A/B tests.
- Strong experience executing live events, offers, and in-game promotions.
- High attention to detail with the ability to manage complex setups independently.
- Proven ability to troubleshoot live issues and operate calmly under pressure.
- Strong organizational and prioritization skills.
- Player-focused mindset with an understanding of fairness, sentiment, and live-service expectations.
Requirements
- Familiarity with Live Ops admin tools, configuration systems, or experimentation frameworks.
- Experience working on social, competitive, or franchise-driven games (e.g., sports, fighting, licensed IP).
Benefits
- Comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off.
- Annual salary range for candidates in CA, CO, NJ, NY, and WA: $123,600 — $187,000 USD.
- Employees may be eligible for equity and bonuses.
Job Requirements
- 5+ years of experience in Live Ops, game operations, or live service roles, preferably in mobile free-to-play.
- SQL proficiency and hands-on experience with analytics tools such as Looker or Tableau.
- Hands-on experience executing segmented live content and A/B tests.
- Strong experience executing live events, offers, and in-game promotions.
- High attention to detail with the ability to manage complex setups independently.
- Proven ability to troubleshoot live issues and operate calmly under pressure.
- Strong organizational and prioritization skills.
- Player-focused mindset with an understanding of fairness, sentiment, and live-service expectations.
- Familiarity with Live Ops admin tools, configuration systems, or experimentation frameworks.
- Experience working on social, competitive, or franchise-driven games (e.g., sports, fighting, licensed IP).
Benefits
- Comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off.
- Annual salary range for candidates in CA, CO, NJ, NY, and WA: $123,600 — $187,000 USD.
- Employees may be eligible for equity and bonuses.
Related Guides
Related Categories
Related Job Pages
More Program Manager Jobs
Program Manager utilizing advanced skills to manage multi-organizational programs at Comcast
Program Manager – Strategic Initiatives
Agility RoboticsWe build robots made for work, engineered to work in nearly any environment, alongside people.
Program Manager managing strategic initiatives at Agility Robotics
Senior Program Manager - Digital Focus - Marketing
Cedars-SinaiMake a difference every single day at Cedars-Sinai
Cedars-Sinai presents an exciting opportunity for a digital focused Senior Program Manager to join our Creative Studio within the Marketing and Communications department. This outstanding role allows you to design engaging strategies and bring them to life across various digital ...
Senior Program Manager - Campaign Focus - Marketing
Cedars-SinaiMake a difference every single day at Cedars-Sinai
Cedars-Sinai presents an exciting opportunity for a campaign focused Senior Program Manager to join our Creative Studio within the Marketing and Communications department. This outstanding role allows you to design engaging strategies and bring them to life across various digital...
