Customer Service Manager – FM Climate Control

Customer SupportCustomer SupportFull TimeRemoteSeniorTeam 10,001+Since 1983H1B No SponsorCompany SiteLinkedIn

Location

Florida + 1 moreAll locations: Florida, Tennessee

Posted

10 days ago

Salary

$56.3K - $77.4K / year

Seniority

Senior

High SchoolEnglish

Job Description

• Manage customer service operations for equipment rental • Train and mentor staff • Ensure customer satisfaction and handle inquiries • Collaborate with various teams for operations • Oversee reservation processes and client communication

Job Requirements

  • Strong customer service skills
  • Ability to interact professionally with clients and team members
  • Knowledge of rental industry preferred
  • Previous management experience preferred
  • Ability to work independently and in a team environment

Benefits

  • Health, Dental and Vision plans
  • 401(k) Match
  • Volunteer time off
  • Short-term and long-term disability
  • Accident, Life and Travel insurance
  • Flexible spending
  • Tuition Reimbursement Options
  • Employee Assistance Program (EAP)
  • Length of Service Awards
  • Paid Parental Leave
  • Paid Holidays and Paid Time Off

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