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Role Description

ICF is seeking a National Initiative Month Campaign Coordinator for Child Welfare Information Gateway, a service of the Children’s Bureau (CB), Administration for Children and Families (ACF), US Department of Health and Human Services (DHHS) that centralizes resources for the nation’s child welfare, adoption, and foster care professionals, along with the public. The National Initiative Month Campaign Coordinator will coordinate the development and delivery of high-impact communications that support child welfare professionals across the country. This position leads matrixed teams to successfully deliver multiple national initiative month campaigns. The ideal candidate is a detail-oriented project manager with experience using AI and other innovative tools to manage and coordinate multiple projects in a fast-paced environment.

• Provide project management support for the development and execution of national initiative month campaigns (e.g., National Child Abuse Prevention Month, National Foster Care Month).
• Coordinate with internal teams and federal partners to create compelling, accessible, and 508-compliant content.
• Handle end-to-end task management: scoping tasks; creating project plans; developing and managing budgets, internal team schedules, and project milestones.
• Work with team members to determine needs and develop solutions.
• Manage campaign calendars, documentation, and approval workflows to ensure timely delivery.
• Coordinate across design, editorial, and digital teams to maintain alignment and efficiency.
• Support the tracking of campaign performance KPIs and contribute to post-campaign evaluations and reports.
• Identify, mitigate, and/or escalate project risks and roadblocks, including scope creep, quality concerns, etc. by communicating early and clearly with internal teams and project leadership.
• Serve as the central point of contact for campaign-related communications and updates.
• Use project management and AI tools to ensure efficient development of deliverables and effective communication.
• Facilitate team meetings and debrief sessions.

Qualifications

• Bachelor’s degree in Communications, Social Work, Public Administration, or related fields.
• 3+ years of professional project management or coordination experience, including managing project schedules, managing multiple tasks concurrently, and organization of project documents.
• Minimum 2 years’ experience working in a government contracting or nonprofit environment.
• Experience in project/task management applications such as Confluence, JIRA, SharePoint.

Requirements

• Familiarity with federal communications protocols and approval processes.
• Proficiency in Microsoft Office, SharePoint, and project management tools (e.g., Asana, Smartsheet).
• Team player with the ability to work in a fast-paced environment.
• Ability to manage multiple projects simultaneously and maintain high-quality results.
• Great organization and time management skills.
• Excellent verbal, interpersonal, and written communication skills.
• Demonstrated, outstanding level of professionalism, including ability to exercise good judgment, discretion, tact, and diplomacy.
• Ability to apply detailed knowledge of organizational procedures to make independent decisions.
• Strong attention to detail and ability to produce error-free work products.
• Excellent problem-solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions.
• Willingness to innovate or create new approaches to reach desired goals.
• Proficient with M365 applications (e.g. Word, Excel, and PowerPoint).
• Proficient with virtual communication platforms (Teams, Zoom, Mural, etc.).

Benefits

• Equal opportunity employer.
• Reasonable accommodations available for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs.
• Support for candidates requiring accommodations involving the use of AI during the interview process.

Pay Range

The pay range for this position based on full-time employment is: $67,355.00 - $114,503.00.