• Work effectively as an embedded engineer on a scrum team, and across teams when user features span multiple teams, contributing meaningfully to technical discussions • Design and execute comprehensive test strategies across UI and API layers, ensuring they reflect real customer scenarios • Write high-quality test cases that tell a story about customer interactions, and maintain them throughout their entire lifecycle • Contribute tests to our Python/Playwright/pytest automation framework, expanding coverage for both UI and API scenarios • Champion the customer experience at every stage of development, viewing deliverables through the customer’s lens • Identify and document defects with comprehensive root cause analysis • Drive continuous improvement in our Defect Leakage Rate, recognizing that every bug reaching production erodes customer trust • Proactively engage with Product Owners and Product Management on feature feasibility, testability, and requirement clarification—raising concerns before work enters the sprint, not after • Become a Subject Matter Expert (SME) for specific technical areas or product components • Collaborate with SDET team members and developers to determine which tests are high-value candidates for automation