• Manage end-to-end execution of IE initiatives, including pilots, resource mapping, and affinity group (AG) infrastructure • Design and run experiments testing interventions to close staff and learner gaps (retention supports, hiring improvements, AG development) • Document key learnings from our 2026 IE plan, synthesizing insights and recommending what to scale, iterate, or sunset • Create operational tools and frameworks that embed equitable practices into workflows: toolkits, inclusive facilitation guides, and policy templates • Expand Merit America's capacity to serve economically-disadvantaged communities through increasing staff literacy of current research, benchmarking and resources • Track progress against quarterly goals and provide updates to the Director and key stakeholders • Partner directly with the Director of Learning & People Experience to design and deliver learning programs that build highest-impact skills for our remote workforce, including ongoing support content for staff who have completed internal training programs • Create opportunities to engage staff members in cultural conversations, guided self-reflection, and intentional practice related to the experiences of learners, coworkers, and people Merit America is looking to serve • Create accessible and actionable training materials such as slide decks, facilitation guides, workbooks, and follow up resources for staff at all levels • Facilitate live learning sessions with diverse staff groups, creating inclusive spaces for skill-building and dialogue • Equip managers with practical tools for navigating pushback, building buy-in, and sustaining behavior change over time • Evaluate training effectiveness through assessments, feedback, and observable behavior change • Build and maintain clear IE metric reporting by creating dashboards and consolidated views that bring together learner outcomes, staff sentiment, and retention data from existing systems • Conduct quantitative and qualitative analyses to identify any gaps in staff and learner experiences, surface root causes, and pinpoint intervention opportunities • Track and report on IE OKRs, partnering with POPs and Data teams to centralize metrics and surface insights needing attention • Assist the People Team in analyzing staff equity in People practices (e.g. performance reviews, promotions, compensation) • Promote IE in hiring, people practices, and learner-facing programs, ensuring that processes reflect the experiences of Merit America learners • Serve as the primary IE point of contact for all teams across Merit America, providing consultation and guidance on equity-related questions and initiatives • Enable inclusive excellence audits and assessments of systems, policies, and processes with concrete recommendations • Collaborate with Program team on learner experience improvements, and retention interventions • Coordinate operational functions for Affinity Groups: manage stipends, coordinate overall events schedule, synthesize feedback, and ensure AGs have data and resources to advise on organizational priorities