affwin

We’re a digital entertainment team focused on creating engaging online content for global audiences. Our projects combine streaming culture, online entertainment, and interactive formats designed to keep viewers engaged. Our team works remotely and constantly experiments with new formats, ideas, and content styles. We value creativity, strong communication, and people who feel natural interacting with an audience.

ORM manager

Community ManagerCommunity ManagerFull TimeRemote

Location

United States + 180 moreAll locations: United States, Canada, Brazil, Colombia, Argentina, Chile, Venezuela, Bolivarian Republic Of, Bolivia, Plurinational State Of, Ecuador, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Mexico, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Dominican Republic, Puerto Rico, Bahamas, Guadeloupe, Haiti, Jamaica, Martinique, Montserrat, United Kingdom, Germany, France, Estonia, Portugal, Hungary, Poland, Ukraine, Romania, Bulgaria, Czech Republic, Slovakia, Belarus, Moldova, Republic Of, Sweden, Greece, Belgium, Italy, Ireland, Switzerland, Netherlands, Finland, Malta, Denmark, Lithuania, Croatia, Spain, Austria, Bosnia And Herzegovina, Iceland, Luxembourg, Macedonia, The Former Yugoslav Republic Of, Montenegro, Norway, Serbia, Slovenia, Albania, Cyprus, Latvia, Monaco, South Africa, Egypt, Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Congo, Côte D'ivoire, Congo, The Democratic Republic Of The, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-bissau, Kenya, Lesotho, Liberia, Libyan Arab Jamahiriya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Réunion, Rwanda, Senegal, Seychelles, Sierra Leone, Somalia, Sudan, Swaziland, Tanzania, United Republic Of, Togo, Tunisia, Uganda, Zambia, Zimbabwe, Georgia, Turkey, Israel, United Arab Emirates, Armenia, Azerbaijan, Bahrain, Iraq, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Palestinian Territory, Occupied, Yemen, India, Japan, Philippines, Pakistan, Thailand, Singapore, Viet Nam, Taiwan, Province Of China, Indonesia, Cambodia, Lao People's Democratic Republic, Malaysia, Myanmar, Korea, Republic Of, China, Afghanistan, Bangladesh, Bhutan, Kazakhstan, Kyrgyzstan, Maldives, Mongolia, Nepal, Sri Lanka, Tajikistan, Turkmenistan, Uzbekistan, Australia, Papua New Guinea, Kiribati, Palau, French Polynesia, Tuvalu, New Zealand

Posted

7 days ago

Salary

Not specified

Social Media MonitoringGoogle AlertsSpreadsheet ManagementData EntryForum ModerationReview Platform ManagementCompliance Awareness

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Ищем ORM-менеджера в сфере iGaming/беттинга для удалённой работы на full-time. Роль про ежедневный контроль репутации бренда в онлайне:

  • мониторинг упоминаний
  • ответы и работа с негативом
  • развитие присутствия и поддержание позитивной выдачи по бренд‑запросам

Важны аккуратность, системность и умение работать по правилам площадок, с понятной еженедельной отчётностью и фокусом на качестве.

Qualifications

  • Опыт в ORM/SMM/Community management от 1 года
  • Умение работать с таблицами, внимательность к деталям, устойчивость к негативу
  • Понимание правил площадок и базовых принципов compliance

Requirements

  • Мониторить упоминания бренда в Google, соцсетях, на форумах и review-площадках
  • Создавать и поддерживать бренд-профили на релевантных площадках
  • Обрабатывать отзывы и комментарии: вежливо отвечать, снижать негатив, эскалировать проблемы в саппорт/ответственным
  • Вести репутационные ветки/обсуждения на форумах и Q&A платформах, развивать присутствие бренда без спама и нарушений правил
  • Работать с TOV и шаблонами ответов, согласовывать ключевые формулировки с командой
  • Готовить еженедельные отчёты по результатам и рискам, предлагать план улучшений

Benefits

  • Удалённая работа, полная занятость
  • Испытательный срок: 3 месяца

Job Requirements

  • Опыт в ORM/SMM/Community management от 1 года
  • Умение работать с таблицами, внимательность к деталям, устойчивость к негативу
  • Понимание правил площадок и базовых принципов compliance
  • Мониторить упоминания бренда в Google, соцсетях, на форумах и review-площадках
  • Создавать и поддерживать бренд-профили на релевантных площадках
  • Обрабатывать отзывы и комментарии: вежливо отвечать, снижать негатив, эскалировать проблемы в саппорт/ответственным
  • Вести репутационные ветки/обсуждения на форумах и Q&A платформах, развивать присутствие бренда без спама и нарушений правил
  • Работать с TOV и шаблонами ответов, согласовывать ключевые формулировки с командой
  • Готовить еженедельные отчёты по результатам и рискам, предлагать план улучшений

Benefits

  • Удалённая работа, полная занятость
  • Испытательный срок: 3 месяца

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