Software Development, Staff Augmentation, and Advisory Services company operating in 8 countries across 4 continents.
Senior UX Researcher
Location
Massachusetts
Posted
8 days ago
Salary
$130K - $178.5K / year
Seniority
Senior
Job Description
Job Requirements
- 3–6 years of professional UX research experience, with demonstrated ability to lead studies independently from planning through synthesis
- Proficiency across qualitative methods; working knowledge of quantitative and mixed-methods approaches
- Experience working in healthcare, regulated industries, or other complex enterprise domains preferred; direct experience with clinical workflows, payer systems, or care delivery is a meaningful plus
- Experience conducting research with users navigating high-stakes, high-complexity systems — whether in healthcare, financial services, government services, or similar
- Background in embedded, collaborative product team environments (in-house or agency)
- Strong synthesis skills — able to move from raw data to insight without losing nuance
- Clear, compelling communicator who can translate research findings for PM, engineering, and executive audiences
- Comfortable navigating ambiguous briefs — brings structure and proposes sharper research questions
- Familiar with research operations: recruitment, consent, moderation, and repository management
- Proficient in common research and collaboration tools (e.g., UserZoom, Optimal Workshop, Dovetail, Figma, Miro)
Benefits
- medical, dental & vision coverage
- health spending accounts
- voluntary benefits
- leave of absence policies
- Employee Assistance Program
- 401(k) program with employer contribution
- Flexible work schedules and time-off policy
- company equipment for all new full-time US-based remote employees
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