• Engineer end-to-end workflows across receiving, intake, storage, picking, packing, and shipping to optimize throughput, accuracy, labor efficiency, and space utilization • Define standard operating models and performance benchmarks across vaults • Develop labor standards, capacity models, and staffing plans tied to volume forecasts • Design warehouse and vault layouts, including slotting strategy, workstation design, travel paths, and material flow • Support long-term network planning and new vault design, including throughput modeling and space requirements • Lead operational design for new facility launches from concept through stabilization • Evaluate, model, and implement automation and tooling (scanning workflows, conveyor systems, sortation, robotics, WMS enhancements) • Partner with Engineering and Product to design operational systems, data models, and tooling that reflect real-world workflows • Translate operational requirements into technical specifications and system design inputs • Build and analyze operational models to identify bottlenecks, constraints, and cost drivers • Define KPIs and instrumentation to measure flow, productivity, quality, and utilization • Run experiments and pilots to validate improvements before scaling • Lead improvement initiatives from design through implementation and adoption • Produce SOPs, training materials, and engineering documentation to support consistency • Act as the technical bridge between operators on the floor and software / product teams