CrowdStrike

CrowdStrike has redefined security with the world’s most advanced cloud-native platform that protects and enables the people, processes and technologies that drive modern enterprise. Tested and proven, the world's largest organizations trust CrowdStrike to stop breaches with unparalleled protection against the most sophisticated cyberattacks. The CrowdStrike culture has been built upon our Core Values since the day we began. We are Fanatical About the Customer, Relentlessly Focused on Innovation and believe that our Limitless Passion drives Unlimited Potential for every CrowdStriker. As a purpose-built remote-first company, we believe cultivating a connected culture for every employee, no matter where they are in the world, is a key ingredient in building a high-performing, diverse team. We don’t have a mission statement. We’re on a mission—to stop breaches. Ready to join a mission that matters?

Alliance Account Manager, MSSP, OEM

Account ManagerSalesFull TimeRemoteTeam 5,001-10,000Since 2011H1B SponsorCompany SiteLinkedIn

Location

California + 2 moreAll locations: California, New York, Texas

Posted

6 days ago

Salary

$60K - $95K / year

Bachelor Degree5 yrs expEnglishCyber SecuritySalesforce

Job Description

• Support the Alliance, MSSP, and OEM Sales Organizations and Sales Operations team in driving ARR retention at scale through execution of the following: • Protect and Grow Annual Recurring Revenue (ARR) by supporting Alliance, MSSP and OEM sales teams in securing renewal contracts in advance of expiration • Support Alliance, MSSP and OEM sales teams with renewals and complex quote creation as well as deal support activities • Review, prepare and present renewal sales quotes 90–120 days in advance of expiration • Ownership of contract processes including co-terming, upselling and multi-year options related to renewals within partner, MSSP and OEM frameworks • Communicate and effectively partner with Deal Desk, Sales Operations, Legal, Finance, Channel Operations and Sales Management • Research partner license purchase and renewal history, gather requirements on up-sell, cross-sell, co-term information and work with the partner to position & own opportunity management • Structure quoting scenarios including co-terms, staggered deployments, pooled licensing, multi-tenant environments, module/feature upgrades with product dependencies • Serve as a subject matter expert on how to build quotes in CPQ, price and discount CrowdStrike’s product portfolio within Alliance, MSSP and OEM commercial models • Deliver accurate forecasting of renewals + expansion opportunities within Salesforce and Clari • Partner with Customer Value Management and Channel stakeholders to understand the health status of partners and downstream customers • Provide Renewal Sales Operations team with regular and accurate updates on renewal contract statuses • Share best practices and advise on how to package, price and quote renewal proposals within partner program guidelines

Job Requirements

  • Relevant industry experience: High Tech, SaaS, Cybersecurity preferred
  • Experience working within Alliance, MSSP, OEM, Channel or indirect sales models preferred
  • Experience with Annual Recurring Revenue (ARR) business model
  • 5+ years of experience in Renewals, Sales Operations, Deal Support, Contract Management or Customer Success
  • Previous experience managing SaaS subscription renewals processes
  • Experience and proficiency with MS Excel
  • Prior experience using Salesforce.com and/or Salesforce CPQ
  • Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment across multiple partner engagements
  • Tech savvy and excited to work in a fast-paced environment
  • Exceptional communication skills demonstrated through email, conference calls, presentations, and internal meetings
  • Ability to work independently or in a team environment
  • Extreme attention to detail and highly organized

Benefits

  • Market leader in compensation and equity awards
  • Comprehensive physical and mental wellness programs
  • Competitive vacation and holidays for recharge
  • Paid parental and adoption leaves
  • Professional development opportunities for all employees regardless of level or role
  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
  • Vibrant office culture with world class amenities
  • Great Place to Work Certified™ across the globe

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