Vision33

Delivering on the Promise of Technology.

Customer Relationship Manager, ERP

Account ManagerSalesFull TimeRemoteTeam 201-500Since 2003H1B SponsorCompany SiteLinkedIn

Location

Florida

Posted

4 days ago

Salary

Not specified

5 yrs expEnglishERP

Job Description

• Manage and develop relationships with an established portfolio of SAP Business One clients across Eastern U.S. • Inherit and develop an established portfolio of ERP clients, focusing on strengthening relationships, expanding solutions, and identifying new opportunities that support client growth. • Act as a trusted advisor, working closely with client executives and operational leaders to understand their evolving business priorities and identify solutions that support their growth. • Primary relationship owner and trusted advisor for assigned clients, building trusted partnerships with executive and operational stakeholders. • Regularly engage with CFOs, CIOs, and operational leadership teams, helping them align technology investments with long-term business strategy. • Identify and develop new opportunities within existing accounts by aligning Vision33 solutions with client business objectives and regional ARR targets. • Develop and execute structured account plans that support both client success and regional revenue goals. • Ensure long-term client success by proactively managing relationships, addressing challenges, and aligning internal teams to deliver exceptional outcomes. • Maintain accurate opportunity tracking, account forecasting, and performance reporting to support regional growth targets. • Work closely with consulting, delivery, and leadership teams to ensure clients receive maximum value from Vision33’s solutions and services.

Job Requirements

  • 5+ years’ experience in client relationship management, account management, or client success role.
  • 5+ years’ experience working with ERP, SaaS, or business management software within the SMB or mid-market sector.
  • Experience with ERP solutions such as SAP Business One, Sage, Microsoft Dynamics, NetSuite, Epicor, or similar platforms is highly desirable.
  • Proven success managing and growing strategic client accounts.
  • Strong commercial mindset with the ability to identify and develop growth opportunities within client accounts.
  • Ability to build trusted relationships with C-suite executives and operational leaders.
  • Strong understanding of business operations and financial drivers (accounting or ERP process knowledge is an asset).
  • Excellent communication, negotiation, and stakeholder management skills.
  • A consultative approach focused on long-term partnership and measurable client value.
  • Highly organized and comfortable managing multiple accounts and priorities.
  • Results-oriented, with the ability to manage performance against account growth targets.
  • Willingness to travel within the Eastern U.S. as required.

Benefits

  • Offers a competitive base salary plus uncapped commission tied to account growth and client success.
  • Collaborative team environment backed by experienced consultants and delivery professionals.
  • Ability to build long-term client partnerships while growing your income year over year.
  • Work with organizations implementing industry-leading ERP and cloud technologies.

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